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Rank
55th
Out of 415

Hard Rock Hotel Chicago

Average Price: $241  
 
Hotel Class:
230 North Michigan Avenue
Chicago, 60610 View map  
4-Star Hotel Rank: 26 of 39
Average review rating: 3.76
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (723) , Travelocity (5) , TripAdvisor (663) , YahooTravel (47)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 35 comments. 
The following words were used in comments with Complain:
bathroom (2)   better (3)   floor (3)   hotel (3)   management (2)   much (4)   never (2)   nice (4)   nicer (2)   not (10)   rating (2)   reviews (2)   room (8)   service (2)   staff (7)   view (6)   well (2)    
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1. I never understand why people complain about the little things in their room.
"Good times in Chitown! " Read full review on TripAdvisor   5/2/2012 Vote      
2. When I complained I could not switch rooms, staff could not do anything but offer five dollar coupons towards next stay.
"Simply never again " Read full review on TripAdvisor   2/25/2012 Vote      
3. There was nothing to complain about.
"Great location, great hotel in Chicago " Read full review on TripAdvisor   10/22/2011 Vote      
4. After I told him that I had called to complain after being woken up at 4 am, his attitude immediately changed to, 'Oh well we always send someone up right away when we get complaints.
"Nice hotel, but if you have an issue, don't ask the front desk for help " Read full review on TripAdvisor   9/5/2011 Vote      
5. The clerk said that they noticed this group of kids in the lobby, but didn't know what floor they were on because no one had called to complain.
"Nice hotel, but if you have an issue, don't ask the front desk for help " Read full review on TripAdvisor   9/5/2011 Vote      
6. I called the front desk to complain and get them to shut the *ell up, and I was told that someone would be right up.
"Nice hotel, but if you have an issue, don't ask the front desk for help " Read full review on TripAdvisor   9/5/2011 Vote      
7. So after complaining, they moved me up into a medium-sized King, and it was very nice.
"Not nearly as cheesy as you'd think - very nice in fact " Read full review on TripAdvisor   8/18/2011 Vote      
8. I can't say we are complaining about the noise, just seems they could've tried a little harder to block it out.
"Awesome-even at full price! " Read full review on TripAdvisor   8/1/2011 Vote      
9. I don't have any complains about this hotel, except the bar - always crowded and VERY noisy.
"Excellent choice which I don't regret! Keep an eye on savings. " Read full review on TripAdvisor   5/16/2010 Vote      
10. But if you don't like tiny rooms, being lied to by staff, and forced to play the complain-for-service game (which I refuse to play), stay away.
"Stay Away there are Better Options " Read full review on TripAdvisor   5/12/2010 Vote      
   
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