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Rank
7th
Out of 415

James Hotel Chicago

Average Price: $282  
 
Hotel Class:
55 East Ontario
Chicago, 60611 View map  
4-Star Hotel Rank: 3 of 39
Average review rating: 4.23
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 12 comments. 
The following words were used in comments with Rude:
concierge (2)   desk (2)   hotel (2)   lobby (2)   not (2)   pretty (2)   staff (5)    
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1. The phone staff was fairly rude (granted, they didn't like me questioning their toiletry change).
"4.5 stars? That is optimistic at best. " Read full review on TripAdvisor   3/26/2012 Vote      
2. I was less impressed with the concierge service - I called to reserve a ticket and then picked it up and both times the man was a bit rude.
"Nice stay! " Read full review on TripAdvisor   8/29/2011 Vote      
3. It was the hotels reaction and terrible rudeness that bothered me so much.
"Rude doesn't cover it " Read full review on TripAdvisor   8/19/2011 Vote      
4. I called the front desk at 3 am and the lady was incredibly rude.
"Don't waste your money unless you don't mind the lack of sleep!!! " Read full review on TripAdvisor   7/6/2011 Vote      
5. We found it to be a pokey little room, with expensive drinks and rude clientele.
"Top hotel, top location " Read full review on TripAdvisor   1/4/2011 Vote      
6. I'm pretty sure a lot of it was from IKEA-rude and somewhat arrogant front desk staff-The bar/lounge in the lobby doesn't stay open late enough.
"If you can find a good deal for around $120/night (winter season) or $150 (summer season) then it's probably worth it. " Read full review on TripAdvisor   4/1/2010 Vote      
7. She was pretty rude and just raised her eyebrow at me and said they're all the same.
"If you can find a good deal for around $120/night (winter season) or $150 (summer season) then it's probably worth it. " Read full review on TripAdvisor   4/1/2010 Vote      
8. The girl at the front dest was extremely rude to me- basically saying 'too bad, it's your problem now'.
"Customer Service Needs Improvement " Read full review on Travelocity   11/1/2009 Vote      
9. The only negative thing I can say is that, Tony, their concierge was very rude.
"Exceptional service...except for one glitch " Read full review on TripAdvisor   9/9/2009 Vote      
10. From the moment we walked into the hotel lobby through check out, the staff were rude and contemptuous.
"Rude, snobby staff ruined our stay here " Read full review on TripAdvisor   8/22/2009 Vote      
   
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