James Hotel Chicago, Chicago, Complaint

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Rank

7th

Out of 415

James Hotel Chicago	Average Price: $282 Check Rates

Hotel Class:

55 East Ontario

Chicago, 60611 View map

4-Star Hotel Rank: 3 of 39
Average review rating: 4.23

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (9) annoy (18) avoid (6) awful (7) bad (21) big deal (11) broken (13) chipped (6) complain (17) complaint (24) cramped (9) delay (4) difficult (19) dirty (8) disappoint (51) downside (8) expensive (28) gross (7) hard (32) hassle (5) horrible (11) inconvenient (6) issue (36) lack (16) loud (24) mistake (8) negative (22) noise (67) noisy (18) overpriced (5) poor (13) pretentious (8) pricey (12) problem (46) ridiculous (5) rock (9) rude (12) sadly (5) slow (18) smell (16) sophisticated (5) stale (5) terrible (7) tiny (21) ugly (5) uncomfortable (7) unfortunate (18) worn (6) worst (5) wrong (14)

Complaint

Appears in 38 comments.

The following words were used in comments with Complaint:
bathroom (8) bed (3) complaints (38) entrance (2) fan (2) floor (4) great (3) hotel (7) internet (5) loud (3) never (3) night (8) noise (3) not (9) quality (2) room (14) service (4) small (5) staff (4) street (7)

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1. Our only complaint was the night we stayed there was a jazz musician playing out on the street until about 11:00 and the garbage truck was on the street bright and early at 7:00.

"Wish we could have stayed longer! " Read full review on TripAdvisor 4/23/2012 Vote

2. Absolutely no complaints and quite honestly, I can't wait to stay there again.

"Another awesome stay at the James! " Read full review on TripAdvisor 4/23/2012 Vote

3. The only complaint I have is that they need to install a bedside reading light, as the over the bed one is a bit bright.

"A clean stylish hotel in a convenient location " Read full review on TripAdvisor 3/31/2012 Vote

4. Small complaint but selection of TV channels is very poor in the rooms.

"Great location for shopping, dining, sight seeing " Read full review on TripAdvisor 3/13/2012 Vote

5. Not sure why they didn't have local channels? Other than that minor complaint everything was amazing, we will definitely stay here again.

"Great hotel, helpful staff, thanks, " Read full review on TripAdvisor 2/23/2012 Vote

6. My 2 complaints:The first really isn't the hotel, it's the parking.

"Smooth, Relaxed, Modern, in the Heart of Chicago " Read full review on TripAdvisor 12/19/2011 Vote

7. only complaint is that the speakerphone is near the bed, not the desk.

"Modern design, friendly staff " Read full review on TripAdvisor 9/30/2011 Vote

8. Only complaints were that the bathroom didn't have a fan and the tub took a very long time to drain.

"Nice stay! " Read full review on TripAdvisor 8/29/2011 Vote

9. very few complaints here, great staff, great location, really cool decor, best bed I ever slept in, awesome bathroom.

"awesome hotel " Read full review on TripAdvisor 8/4/2011 Vote

10. Staff were great, always accommodating and my only complaint would be that the bar closed too early.

"I love this hotel! " Read full review on TripAdvisor 7/29/2011 Vote