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Rank
7th
Out of 415

James Hotel Chicago

Average Price: $282  
 
Hotel Class:
55 East Ontario
Chicago, 60611 View map  
4-Star Hotel Rank: 3 of 39
Average review rating: 4.23
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)
SAFE TO BOOK ? (2/5 issues found)
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Broken
Appears in 15 comments. 
The following words were used in comments with Broken:
bar (2)   bathroom (2)   elevator (5)   guest (2)   hotel (2)   loud (2)   nice (2)   not (2)   old (2)   personable (2)   positive (2)   room (6)   shower (2)   staff (2)   towel (3)    
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1. Other negatives: lukewarm water only in the shower, which has no tub, a non - functioning TV, and a chair that was broken (noticed when a guest at my party sat down and almost fell over).
"Nice, but not worth the price " Read full review on TripAdvisor   1/12/2012 Vote      
2. The room was quite small, the TV was broken, so I had to call someone to fix the TV.
"bad service, dishonest receptionist " Read full review on TripAdvisor   10/25/2011 Vote      
3. The broken window, the broken a/c, the loud noise from the street despite being in 11th floor and the dirt on the flow however aren't a question of personal taste.
"Nothing special - below expectations " Read full review on TripAdvisor   9/9/2011 Vote      
4. We called to ask why the room was in this condition, and we were told by housekeeping that the AC had been broken, so they had to keep the windows open all day to air it out.
"Service blunders " Read full review on TripAdvisor   7/6/2011 Vote      
5. At this point we were told that they were experiencing delays with their rooms because an elevator had broken down, and they offered us free breakfast the next morning.
"Service blunders " Read full review on TripAdvisor   7/6/2011 Vote      
6. When we got to our room, it had spots on the couch (gross) that they could have easily cleaned with a spot remover, old and broken hardboards, and the furniture were all old looking.
"Don't waste your money unless you don't mind the lack of sleep!!! " Read full review on TripAdvisor   7/6/2011 Vote      
7. Chips in the coffee table, hinges broken, scuff marks, etc.
"Glorified IKEA " Read full review on TripAdvisor   4/22/2011 Vote      
8. The hotel was nice but the bathroom door would not slide to a closed position as it was off the track and the towel bar on the door was already broken.
"close to michigan avenue. comfy beds. " Read full review on TripAdvisor   11/11/2010 Vote      
9. The hotel was nice but the bathroom door would not slide to a closed position as it was off the track and the towel bar on the door was already broken.
"close to michigan avenue. comfy beds. " Read full review on TripAdvisor   11/11/2010 Vote      
10. My stand up shower in the penthouse had a broken attachment, but forgot to report it to the staff.
"Stylish but LOUD " Read full review on TripAdvisor   11/2/2009 Vote      
   
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