James Hotel Chicago, Chicago, Delay

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OpinionWell
Rank

7th

Out of 415

James Hotel Chicago	Average Price: $282 Check Rates

Hotel Class:

55 East Ontario

Chicago, 60611 View map

4-Star Hotel Rank: 3 of 39
Average review rating: 4.23

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (9) annoy (18) avoid (6) awful (7) bad (21) big deal (11) broken (13) chipped (6) complain (17) complaint (24) cramped (9) delay (4) difficult (19) dirty (8) disappoint (51) downside (8) expensive (28) gross (7) hard (32) hassle (5) horrible (11) inconvenient (6) issue (36) lack (16) loud (24) mistake (8) negative (22) noise (67) noisy (18) overpriced (5) poor (13) pretentious (8) pricey (12) problem (46) ridiculous (5) rock (9) rude (12) sadly (5) slow (18) smell (16) sophisticated (5) stale (5) terrible (7) tiny (21) ugly (5) uncomfortable (7) unfortunate (18) worn (6) worst (5) wrong (14)

Delay

Appears in 6 comments.

The following words were used in comments with Delay:
elevator (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At this point we were told that they were experiencing delays with their rooms because an elevator had broken down, and they offered us free breakfast the next morning.

"Service blunders " Read full review on TripAdvisor 7/6/2011 Vote

2. There was no mention of a delay, so we decided to stay in the lobby bar until they called us.

"Service blunders " Read full review on TripAdvisor 7/6/2011 Vote

3. It's Mirna the head concierge to apologize for forgetting the card yesterday and for the delayed delivery of the champagne with a tray of breadsticks and ice-cold beer .

"Best. Birthday. Ever. " Read full review on TripAdvisor 3/9/2011 Vote

4. The driver Craig is very informative and got us to our destinations without any delay.

"Really enjoyed our stay! " Read full review on TripAdvisor 12/13/2010 Vote

5. Upon checking in at The James, when they noticed my distress that his flight was delayed at least 4 hours and possibly cancelled, they gave us a complimentary upgrade to a suite and were incredibly sweet.

"Exemplary Customer Service " Read full review on Expedia 8/7/2009 Vote

6. We did have some elevator problems (delays/stall) but no surprises for an old building.

"Impressed " Read full review on Expedia 5/13/2009 Vote