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Rank
7th
Out of 415

James Hotel Chicago

Average Price: $282  
 
Hotel Class:
55 East Ontario
Chicago, 60611 View map  
4-Star Hotel Rank: 3 of 39
Average review rating: 4.23
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 28 comments. 
The following words were used in comments with Lack:
apology (2)   bath (3)   bed (2)   boutique (2)   chair (2)   desk (4)   elevator (2)   hotel (10)   lacking (28)   least (3)   lighting (3)   not (7)   personable (2)   rating (3)   room (9)   service (5)   staff (3)   touch (2)   useful (2)   view (3)    
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1. Everything was really clean, only downside was lack of storage space for clothes as I like to unpack rather than living from the suitcase.
"Really great city centre hotel " Read full review on TripAdvisor   5/20/2012 Vote      
2. I wont give James five stars because of the rather bland hotel standard in lobby area, lack of swimming pool and other obvious five star markers.
"Not your ordinary hotel-food " Read full review on TripAdvisor   4/16/2012 Vote      
3. The concierge left a little to be desired (seriously - how can you not know how to navigate the train system when you work in downtown Chicago?) but luckily the others made up for what he lacked.
"Great Service! " Read full review on TripAdvisor   2/20/2012 Vote      
4. On the down side, the hotel elevators are quite small and drawer space in the room is a bit lacking.
"Nice boutique hotel, top notch concierge service " Read full review on TripAdvisor   12/10/2011 Vote      
5. I made the mistake of asking the concierge a very routine question, but it just highlighted her lack of knowledge of anything outside her immediate realm of comfort and her reality.
"Meh! " Read full review on TripAdvisor   11/24/2011 Vote      
6. So, they are the negative things but they are still niggling me as they were so unnecessary in an expensive hotel-great customer service goes such a long way even when minimal effort is involved but lack-lustre service leaves a furrowed brow.
"Great but with a few gripes-just can't decide! " Read full review on TripAdvisor   10/9/2011 Vote      
7. I'm not one who stays at the Ritz because they have great service, but lack personality.
"My Perfect Hotel " Read full review on TripAdvisor   9/17/2011 Vote      
8. Front desk upgraded us to a junior suite right away, probably due to lack of 2-bed room.
"Not tourist friendly " Read full review on TripAdvisor   7/21/2011 Vote      
9. A few minor gripes which had I paid full rack rate would have irked me more - scarcity of storage space in the room, lack of subtle bedside and wardrobe lighting, and comfortable chair/desk to use laptop easily.
"Friendly & central - highly recommended " Read full review on TripAdvisor   7/15/2011 Vote      
10. Average size bath is at least bright, but nearly flat sink looks nice but difficult to use, and very shallow bath is actually dangerous with it complete lack of hand rails.
"EDGY AND MINIMILIST BUT SUCCEEDS IN SERVICES AND GUEST ATTENTION " Read full review on TripAdvisor   7/15/2011 Vote      
   
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