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OpinionWell
Rank
104th
Out of 676

Belleclaire Hotel

Average Price: $122  
 
Hotel Class:
250 West 77th Street
New York City, 10024 View map  
3-Star Hotel Rank: 34 of 154
Average review rating: 3.75
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (95) , MyTravelGuide (13) , TripAdvisor (1264) , YahooTravel (21)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 53 comments. 
The following words were used in comments with Rude:
arrival (4)   bathroom (3)   cares (4)   desk (11)   dirty (4)   helpful (4)   hotel (9)   management (5)   new (2)   not (21)   paper (3)   park (2)   phone (2)   poor (2)   price (3)   reception (4)   room (20)   staff (28)   street (2)   unhelpful (3)    
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1. The staff are incredibly rude, starting with the egotistical, sarcastic chinese-american on the counter, and a russian who can barely speak English working the 'Shuttle Bus' counter.
"Hotel Carter - the most disgusting, repulsive and depressing hotel " Read full review on TripAdvisor   5/4/2012 Vote      
2. However, the uncleanliness, poor conditions of the hotel, being given 5 different rooms only to end up in the worst one of them all, the sheer rudeness of the manager on duty and the fact that we were given a room that was already occupied by a half naked man all equal.
"Horrible Customer Service and Horrible Room " Read full review on TripAdvisor   12/1/2011 Vote      
3. The staff were rude and unhelpful and we were told that the rooms would not be ready for 3 hours.
Read full review on TripAdvisor   11/30/2011 Vote      
4. When i did complain to front desk they were again rude.
"disgusting--embarassing -take off the list " Read full review on TripAdvisor   11/21/2011 Vote      
5. not only did i get sent to a room that was already occupied--very embarassing - but when i returned to the desk ( carrying luggage and all) i was greeted rudely.
"disgusting--embarassing -take off the list " Read full review on TripAdvisor   11/21/2011 Vote      
6. The staff were rude and didn't care less about very unhappy customers who were lining up to change rooms.
"Filthy " Read full review on TripAdvisor   11/13/2011 Vote      
7. cheap so dont expect to find any deals, the attendants at some of the attractions are very rude and dismisive and they applied there lack of social skills to pretty much anyone who asked a question or caught there attention but you have to kind of laugh at them, they take wearing any form of uniform to a whole new level.
"Great Stay " Read full review on TripAdvisor   10/30/2011 Vote      
8. I booked online in June of this year for a stay on Labor Day Weekend, received a confirmation number upon arrival not only did I not have a room they were rude and would not help me locate another room tried to blame it on some internet glitch which I was not about to believe would never trust this establishment again.
"DO NOT EVER BOOK HERE ONLINE THEY LIE TO YOU " Read full review on TripAdvisor   9/26/2011 Vote      
9. The first red flag was when I called to confirm the reservation and subsequently again to ask about parking, and both times I had to call multiple times because the phone just kept ringing, and both times I got a different person on the phone who was rude and acted confused as to why I would care to confirm a reservation or, even worse, find out where to park nearby.
"I really didn't want to give this place a bad rating, BUT - " Read full review on TripAdvisor   9/26/2011 Vote      
10. And the cherry on the proverbial cake, after being woken numerous times with street noise, sirens, other guests slamming doors (oh yes, the walls are 'paper' thin also, were were rudely awoken at 7 am, with tradesmen drilling directly outside our door.
"'Low' point of our trip " Read full review on TripAdvisor   9/23/2011 Vote      
   
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