Belleclaire Hotel, New York City, Complaint

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Rank

104th

Out of 676

Belleclaire Hotel	Average Price: $122 Check Rates

Hotel Class:

250 West 77th Street

New York City, 10024 View map

3-Star Hotel Rank: 34 of 154
Average review rating: 3.75

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (95) , MyTravelGuide (13) , TripAdvisor (1264) , YahooTravel (21)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Complaint

Appears in 71 comments.

The following words were used in comments with Complaint:
bathroom (4) bed (4) clean (5) complaints (72) elevator (6) heating (7) hot (6) hotel (10) lobby (4) location (4) management (5) night (8) noise (4) not (12) price (5) room (24) sleep (6) slow (5) small (5) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No complaints.

"Great location and customer service " Read full review on TripAdvisor 4/20/2012 Vote

2. My only complaint would be with the make-shift lobby/guest area.

"Wonderful New York Experience " Read full review on TripAdvisor 4/19/2012 Vote

3. this hotel is just off of times square so is perfect location, rooms are a bit small as we had 3 adults sharing and could do with more room for storage but considering its star rating it was very good value and over all have no complaints, think some of these complaints are very unfair, people expecting 5 star hotel at 2 star prices.

"great location! " Read full review on TripAdvisor 3/6/2012 Vote

4. So the ONLY complaint we could come up with is that the hotel does not have a restaurant and/or bar, although there is PLENTY of places a few steps away from the hotel, even a 24/7 market just around the corner.

"Cozy, Clean, Great Location " Read full review on TripAdvisor 2/19/2012 Vote

5. During our checkout, another couple were voicing the same complaint to the other desk clerk.

"Great location, but room freezing cold!!! " Read full review on TripAdvisor 1/28/2012 Vote

6. We then confiscated another space heater from the hallway, and when 2 space heaters wouldn't warm our room sufficiently, we finally marched down to the lobby and registered a 'face-to-face' complaint.

"Great location, but room freezing cold!!! " Read full review on TripAdvisor 1/28/2012 Vote

7. After a second complaint, the front desk sent a mainteance man up to our room.

"Great location, but room freezing cold!!! " Read full review on TripAdvisor 1/28/2012 Vote

8. My biggest complaint is that I could not really control the heat and my room was really hot for sleeping.

"Good for the price " Read full review on TripAdvisor 1/20/2012 Vote

9. My only complaint -- when we first arrived, with a car full of luggage, the bell team were nowhere to be found so I had to unload & bring all the stuff into the lobby myself.

"Good spot for families on Upper West Side " Read full review on TripAdvisor 1/12/2012 Vote

10. My only complaint was that the room was ridiculously hot and the radiator wouldn't turn off, we slept with the window open all night to get a comfortable temperature.

"Excellent hotel in a great location. " Read full review on TripAdvisor 1/9/2012 Vote