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Rank
195th
Out of 676

Hotel 31

Average Price: $153  
 
Hotel Class:
120 East 31 Street
New York City, 10016 View map  
2-Star Hotel Rank: 36 of 144
Average review rating: 3.89
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (34) , TripAdvisor (475) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 15 comments. 
The following words were used in comments with Poor:
airport (2)   carpet (2)   floor (2)   hotel (2)   lighting (3)   new (2)   pressure (2)   reception (3)   room (5)   shower (3)   water (3)    
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1. poor custmer skills.
"OK ish " Read full review on TripAdvisor   2/6/2011 Vote      
2. Front desk was poor and little help.
"OK ish " Read full review on TripAdvisor   2/6/2011 Vote      
3. I understand bedbugs happen but this was a poor exscuse, I have stayed in many hostels during my time travelling who have lots of 'backpackers' staying there and NO bedbugs.
"BEDBUGS! " Read full review on TripAdvisor   5/25/2010 Vote      
4. Only negatives might be the poor indirect lighting in the room.
"Clean, comfortable and safe " Read full review on TripAdvisor   10/6/2009 Vote      
5. We were then moved to a very nicely renovated and decorated room on a different floor, totally different in character from either of the two other rooms, which had been quite dark and dingy with poor lighting.
"Bedbugs and terrible customer service " Read full review on TripAdvisor   5/26/2009 Vote      
6. After the first night, however, we decided we had to request a new room because of the peeling wallpaper, bent venetian blinds, dirty-feeling carpet, and poor lighting.
"Bedbugs and terrible customer service " Read full review on TripAdvisor   5/26/2009 Vote      
7. Other minor problems included alarm clock not working so i didn't wake up on the first morning when i wanted to and very poor reception on the tv.
"Awful hotel " Read full review on TripAdvisor   1/19/2009 Vote      
8. It`s in a great location for sightseeing and when speaking to friends who were paying more than double the price for places that sounded fairly poor I was very glad with the decision I`d made.
"Excellent value for money " Read full review on TripAdvisor   10/11/2007 Vote      
9. As we were on the 8th floor, we did experience poor water pressure from the shower at times but nothing to completely ruin our opinion of the hotel (we had stayed in the Hilton at the airport and the shower was cold, so you never can tell.
"Friendly neighbourhood, great location and clean " Read full review on TripAdvisor   8/19/2007 Vote      
10. We stayed for a week and although we were given a really poor room to begin with, the staff allowed us to swop to another which was much better.
"Great value for money " Read full review on TripAdvisor   12/3/2006 Vote      
   
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