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Rank
28th
Out of 676

Renaissance New York Hotel Times Square

Average Price: $467  
 
Hotel Class:
Two Times Square, 714 7th Avenue
New York City, 10036 View map  
4-Star Hotel Rank: 12 of 106
Average review rating: 4.34
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (28) , MyTravelGuide (49) , Travelocity (5) , TripAdvisor (673) , YahooTravel (50)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 22 comments. 
The following words were used in comments with Rude:
attitude (3)   bar (2)   desk (6)   friendly (4)   great (2)   guest (2)   helpful (2)   hotel (6)   never (2)   new (4)   not (7)   offers (4)   polite (2)   reception (2)   reservation (2)   room (7)   service (3)   staff (5)    
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1. The people at the front desk displayed the perfect blend of rudeness and incompetence, which is not the way I want to begin a hotel stay.
"Lots of positives " Read full review on TripAdvisor   12/23/2011 Vote      
2. They were rude and had an arrogant attitude.
"Loved it first time... 2nd time ... never again " Read full review on TripAdvisor   7/10/2011 Vote      
3. The room at the Renaissance was nothing special, the front desk was rude, and the hotel seemed very dirty.
"ok " Read full review on TripAdvisor   6/13/2011 Vote      
4. Also, the guys taking care of the checked luggage where somewhat rude, upset when I asked to see my bag back for a moment.
"Location made it worth the price " Read full review on TripAdvisor   5/9/2011 Vote      
5. A few reviews on here say that the staff were rude, but we never found them to be anything but friendly, helpful and sometimes chatty.
"Perfect location, would love to stay again! " Read full review on TripAdvisor   8/31/2010 Vote      
6. The bar lady continously asked us if we were staying there and always had to confirm our room number on the computer system which we found quite rude, especially on the forth night of our stay.
"Good accomodations in great location, let down by bad service " Read full review on TripAdvisor   8/22/2010 Vote      
7. Thank you New York and sorry for ever thinking you were rude.
"New York City- Home of good service, manners and civility. Huh?! " Read full review on TripAdvisor   9/25/2009 Vote      
8. What the heck is going on here? I almost feel cheated that I was not 'ruded in'.
"New York City- Home of good service, manners and civility. Huh?! " Read full review on TripAdvisor   9/25/2009 Vote      
9. And we were braced for New York's fabled rudeness, aloof, if not downright surly service and 'I don't have time for you' attitude.
"New York City- Home of good service, manners and civility. Huh?! " Read full review on TripAdvisor   9/25/2009 Vote      
10. I was denied a room despite confirmed reservation (Confirmation Number: 85534207) for Check-in: Tuesday, July 21, 2009, the officiating lade was rude and offered an alternative accomodation in a Guest House of 22 rooms, looks like the have devised a clever way of making a fool of the customer, beware of this hotel you could be denied a room despite confirmed reservation and offered a US$ 100 room, and bullied to accept this.
"No room despite confirmed reservation " Read full review on TripAdvisor   7/31/2009 Vote      
   
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