Renaissance New York Hotel Times Square, New York City, Complaint

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Rank

28th

Out of 676

Renaissance New York Hotel Times Square	Average Price: $467 Check Rates

Hotel Class:

Two Times Square, 714 7th Avenue

New York City, 10036 View map

4-Star Hotel Rank: 12 of 106
Average review rating: 4.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (28) , MyTravelGuide (49) , Travelocity (5) , TripAdvisor (673) , YahooTravel (50)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (7) annoy (9) avoid (14) awful (5) bad (26) badly (3) barely (5) bed bugs (4) big deal (5) bothersome (3) complain (13) complaint (14) cramped (4) difficult (4) dirty (7) disappoint (31) disturbing (6) downside (11) errors (3) expensive (47) hard (13) hectic (4) horrible (9) inconvenient (13) issue (32) lack (10) loud (22) mad (6) mistake (4) negative (19) noise (126) noisy (25) overpriced (7) poor (4) pricey (23) problem (44) ridiculous (5) rock (13) rude (15) shame (3) shock (8) slow (12) smell (7) terrible (8) tiny (13) too small (3) uncomfortable (8) unfortunate (6) worn (5) wrong (9)

Complaint

Appears in 36 comments.

The following words were used in comments with Complaint:
$ (2) area (2) breakfast (3) complaints (36) concierge (3) elevator (2) floor (5) friendly (2) heating (2) hotel (7) lobby (3) night (2) not (5) room (5) size (2) staff (2)

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1. Great place, dont have one complaint.

"Nice hotel , amazing location! " Read full review on TripAdvisor 5/7/2012 Vote

2. My only complaint was that at breakfast one morning there were no bagels.

"Good location, great hotel " Read full review on TripAdvisor 4/2/2012 Vote

3. My only complaint is the difficulty finding a place to print a boarding pass without a fee.

"awesome - does not look like a marriott " Read full review on TripAdvisor 3/10/2012 Vote

4. The concierge breakfast is among the best; minor complaint is that the table and chairs are weirdly matched and not very comfortable and the breakfast room was too cool all three mornings of our visit.

"Comfort amidst Times Sq. " Read full review on TripAdvisor 2/18/2012 Vote

5. Quite expensive however no complaints.

"Beautiful and well situated " Read full review on TripAdvisor 1/30/2012 Vote

6. Besides that, we have no complaints and would return in a heartbeat.

"Nice Hotel, Great location & Views " Read full review on TripAdvisor 1/11/2012 Vote

7. My only complaint was the quality of the breakfeast buffet.

"Nice Hotel and Great Location " Read full review on TripAdvisor 12/29/2011 Vote

8. My only other complaint are the thin walls.

"Lots of positives " Read full review on TripAdvisor 12/23/2011 Vote

9. My complaint is with check in.

"Lots of positives " Read full review on TripAdvisor 12/23/2011 Vote

10. comBack to the hotel - friendly and helpful staff, no complaints at all.

"Great Hotel - Great Location! " Read full review on TripAdvisor 12/2/2011 Vote