Hilton Garden Inn Times Square, New York City, Worst

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Rank

6th

Out of 676

Hilton Garden Inn Times Square	Average Price: $340 Check Rates

Hotel Class:

790 Eighth Avenue

New York City, 10019 View map

3-Star Hotel Rank: 4 of 154
Average review rating: 4.21

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (5043) , Travelocity (12) , TripAdvisor (1756) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (10) annoy (12) avoid (34) awful (15) bad (71) barely (8) bed bugs (24) big deal (9) chipped (7) complain (44) complaint (32) cramped (16) difficult (8) dirty (14) disappoint (91) disturbing (23) downside (11) expensive (85) hard (73) hardly (15) horrible (9) inconvenient (9) issue (69) lack (10) loud (40) mad (11) mediocre (6) mistake (9) negative (48) noise (328) noisy (83) overpriced (8) poor (17) pricey (30) problem (141) rock (21) rude (21) shame (9) sick (9) slow (16) smell (30) stained (6) terrible (11) tiny (18) too small (9) uncomfortable (9) unfortunate (31) worn (12) worst (10) wrong (25)

Worst

Appears in 42 comments.

The following words were used in comments with Worst:
attitude (2) bathroom (4) bed (2) bug (2) busy (2) change (2) closet (2) customer (3) elevator (4) experience (14) hotel (14) leisure (2) massage (2) room (20) service (5) small (2) smell (2) spa (2) urine (2) useful (2)

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1. The WORST customer service I have ever recieved in my life and a poor example of a leading brand.

"Disgusting - do not book! " Read full review on TripAdvisor 10/26/2011 Vote

2. From arrival (five hours late after the worst transatlantic flight ever, thanks American Airlines.

"Best hotel we have stayed in in New York " Read full review on TripAdvisor 7/2/2011 Vote

3. It's no exaggeration to say it was the worst tea I've ever tasted.

"Another great stay, but...... " Read full review on TripAdvisor 5/1/2011 Vote

4. The worst part of our stay was having to leave.

"Amazing hotel, in SO many ways " Read full review on TripAdvisor 4/22/2010 Vote

5. Especially since we have had a rough year with my husband's year long deployment to Afghanistan (This is his third deployment)-- ( Holidays and bithdays are the worst for missing them) So, we really wanted to do something special for her.

"Treated like "Royality" " Read full review on TripAdvisor 2/7/2010 Vote

6. We had the worst mealof our trip in her - and we ate in McDonalds one of the nights.

"Great location & friendly staff " Read full review on TripAdvisor 12/12/2009 Vote

7. We were using Hilton points so maybe we got the worst room location, but I have never stayed in a noisier room.

"The noisiest room I've ever experienced! " Read full review on TripAdvisor 4/26/2009 Vote

8. Possibly the worst thing I have ever eaten.

"Stay here!! " Read full review on TripAdvisor 1/11/2009 Vote

9. I think they stuck me in the worst room when they saw that I got the big discount rate.

Read full review on MyTravelGuide 3/24/2008 Vote

10. (Definately avoid Scarlattos which is just around the block from the hotel - our worst meal experience our whole time in the US).

"Perfect stay over Christmas! " Read full review on TripAdvisor 2/17/2008 Vote