Hilton Garden Inn Times Square, New York City, Issue

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Rank

6th

Out of 676

Hilton Garden Inn Times Square	Average Price: $340 Check Rates

Hotel Class:

790 Eighth Avenue

New York City, 10019 View map

3-Star Hotel Rank: 4 of 154
Average review rating: 4.21

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (5043) , Travelocity (12) , TripAdvisor (1756) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (10) annoy (12) avoid (34) awful (15) bad (71) barely (8) bed bugs (24) big deal (9) chipped (7) complain (44) complaint (32) cramped (16) difficult (8) dirty (14) disappoint (91) disturbing (23) downside (11) expensive (85) hard (73) hardly (15) horrible (9) inconvenient (9) issue (69) lack (10) loud (40) mad (11) mediocre (6) mistake (9) negative (48) noise (328) noisy (83) overpriced (8) poor (17) pricey (30) problem (141) rock (21) rude (21) shame (9) sick (9) slow (16) smell (30) stained (6) terrible (11) tiny (18) too small (9) uncomfortable (9) unfortunate (31) worn (12) worst (10) wrong (25)

Issue

Appears in 133 comments.

The following words were used in comments with Issue:
bathroom (10) bed (7) breakfast (8) clean (5) comfortable (9) floor (10) heating (7) helpful (6) hotel (33) liked (6) management (8) new (9) noise (14) not (33) problem (8) room (50) sleep (7) small (6) staff (18) useful (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was perfect and I had no issues whatsoever.

"Highly recommended " Read full review on TripAdvisor 5/11/2012 Vote

2. The bathroom doesn't have evaporator, that's a bit inconvenient but it wasn't an issue, I barely noticed it.

"Great stay. Friendly staff. Reasonable price for NYC. " Read full review on TripAdvisor 5/2/2012 Vote

3. We are currently staying at this hotel and told the front desk about a minor maintenance issue.

"Hotel service " Read full review on TripAdvisor 4/23/2012 Vote

4. Both calls each night resulted in a conversation with a rep from ATT, but both times, the rep resolved my issues with ease and proficiency.

"FABULOUS time! " Read full review on TripAdvisor 4/22/2012 Vote

5. There are 4 elevators so we didn't have long to wait for one, which we have found to be an issue at other large hotels.

"Great location for a theater based trip " Read full review on TripAdvisor 3/27/2012 Vote

6. No issues with noise.

"Excellent location, Wonderful hotel " Read full review on TripAdvisor 3/20/2012 Vote

7. Throughout our stay, regardless of the shift, the staff on duty helped us with any questions or issues we had.

"Fantastic staff...perfect place to stay in NYC " Read full review on TripAdvisor 3/9/2012 Vote

8. Any issue we had was addressed right away, and the staff were all very friendly and eager to please.

"Amazing hotel, definitely stay here! " Read full review on TripAdvisor 2/22/2012 Vote

9. ) Breakfast can be an issue when you are somewhere on the fringes of a town, but definitely not a problem in the middle of NYC.

"Garden Inn is making a convert out of me. " Read full review on TripAdvisor 2/20/2012 Vote

10. The room and bath are standard-issue HGI, which is just fine, and the place appeared to be clean and very well-maintained.

"Great value in NYC " Read full review on TripAdvisor 2/6/2012 Vote