Hilton Garden Inn Times Square, New York City, Disappoint

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Rank

6th

Out of 676

Hilton Garden Inn Times Square	Average Price: $340 Check Rates

Hotel Class:

790 Eighth Avenue

New York City, 10019 View map

3-Star Hotel Rank: 4 of 154
Average review rating: 4.21

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (5043) , Travelocity (12) , TripAdvisor (1756) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Disappoint

Appears in 251 comments.

The following words were used in comments with Disappoint:
$ (7) bed (9) breakfast (9) charged (7) experience (11) extremely (14) garden (8) great (11) hotel (59) inn (7) management (7) new (12) not (76) price (9) reviews (13) room (49) service (27) size (10) staff (8) useful (7)

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1. Did not disappoint.

"friendly and customer service oriented staff make the difference " Read full review on TripAdvisor 5/17/2012 Vote

2. 9 of us booked in to the Times Square Hilton and I have to say I was not disappointed.

"Weekend Trip with the girls " Read full review on TripAdvisor 3/30/2012 Vote

3. Was a bit disappointed with checking in as apparently it was a new person (found this out later) who was not very friendly or helpful, but in general, most of the staff were wonderful.

"Clean rooms, great location! " Read full review on TripAdvisor 3/3/2012 Vote

4. We have stayed at many Hilton's and so this experience at check in was the most disappointing in our encounter with front desk.

"Great Location; Poor Front Desk; Great Concierge! " Read full review on TripAdvisor 2/28/2012 Vote

5. It was sad to leave and had to attend a 2 day meeting at another hotel - signifcant ' Broadway' address and it was a Great disappointment.

"Anniversary Stay " Read full review on TripAdvisor 2/24/2012 Vote

6. Paid 105 for Fri rates jacked up to over double on Sat-Sun which was only disappointment.

"We love variety but keep coming back " Read full review on TripAdvisor 1/16/2012 Vote

7. We were not disappointed.

"Updated and clean " Read full review on TripAdvisor 1/15/2012 Vote

8. We were not disappointed.

"Decent hotel, dynamic staff " Read full review on TripAdvisor 1/7/2012 Vote

9. When we checked in, we were disappointed in our 3rd floor room.

"Great hotel !! " Read full review on TripAdvisor 1/7/2012 Vote

10. I picked this hotel due to Trip Advisor reviews and we were not disappointed.

"Great Location, Great Stay " Read full review on TripAdvisor 1/2/2012 Vote