Hilton Garden Inn Times Square, New York City, Poor

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Rank

6th

Out of 676

Hilton Garden Inn Times Square	Average Price: $340 Check Rates

Hotel Class:

790 Eighth Avenue

New York City, 10019 View map

3-Star Hotel Rank: 4 of 154
Average review rating: 4.21

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (5043) , Travelocity (12) , TripAdvisor (1756) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (10) annoy (12) avoid (34) awful (15) bad (71) barely (8) bed bugs (24) big deal (9) chipped (7) complain (44) complaint (32) cramped (16) difficult (8) dirty (14) disappoint (91) disturbing (23) downside (11) expensive (85) hard (73) hardly (15) horrible (9) inconvenient (9) issue (69) lack (10) loud (40) mad (11) mediocre (6) mistake (9) negative (48) noise (328) noisy (83) overpriced (8) poor (17) pricey (30) problem (141) rock (21) rude (21) shame (9) sick (9) slow (16) smell (30) stained (6) terrible (11) tiny (18) too small (9) uncomfortable (9) unfortunate (31) worn (12) worst (10) wrong (25)

Poor	Appears in 91 comments.

The following words were used in comments with Poor:
$ (5) bad (5) condition (5) customer (7) experience (5) extremely (5) food (5) good (5) guest (6) hotel (26) internet (7) management (5) night (6) not (17) overpriced (6) quality (12) room (36) service (33) staff (8) ventilation (4)

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1. If this had been a budget hotel, I might have felt quite pleased with it, but at $300 per night it represented very poor value.

"Disappointed... " Read full review on TripAdvisor 2/20/2012 Vote

2. The cold choice was poor and the hot food was cold.

"Disappointed... " Read full review on TripAdvisor 2/20/2012 Vote

3. The fruit selection was rather poor, constisiting of thee types of melon and pineapple chunks.

"A First Class Hotel right in the heart of Manhatten " Read full review on TripAdvisor 11/6/2011 Vote

4. The WORST customer service I have ever recieved in my life and a poor example of a leading brand.

"Disgusting - do not book! " Read full review on TripAdvisor 10/26/2011 Vote

5. It was all ruined when I received the most callous and poor service after being bitten all over my bed bugs.

"Bed Bugs! Poor response killed this otherwise great hotel " Read full review on TripAdvisor 9/14/2011 Vote

6. The service at the restaurant was extremely poor on multiple occasions and they automatically gave themselves a 20% tip.

"Great location, clean hotel & friendly staff " Read full review on TripAdvisor 11/10/2010 Vote

7. The service at the restaurant was extremely poor on multiple occasions and they automatically gave themselves a 20% tip.

"Great location, clean hotel & friendly staff " Read full review on TripAdvisor 11/10/2010 Vote

8. ' His recommendations were right on, we didn't have one poor dining experience.

"Ideal location for NYC Broadway. " Read full review on TripAdvisor 10/10/2010 Vote

9. the hotel restaurant is not bad though the service the one time we ate there was poor - they tried serving the second course when one party member was still eating the first.

"Thoroughly recommended for a tourist stay in NY " Read full review on TripAdvisor 1/13/2010 Vote

10. Very disappointed about the whole affair and shows very poor management and customer care.

"Very dissapointed - needs some decent management and a clean. " Read full review on TripAdvisor 12/20/2009 Vote