Grand Hyatt Kauai Resort and Spa, Poipu, Rude

OpinionWell's Blog

Home » United States » Hawaii » Poipu Hotels » Grand Hyatt Kauai Resort and Spa

OpinionWell
Rank

1st

Out of 10

Grand Hyatt Kauai Resort and Spa	Average Price: $494 Check Rates

Hotel Class:

1571

Poipu, 00000 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 4.41

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (14) , TripAdvisor (1458)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (14) annoy (36) avoid (32) awful (14) bad (105) big deal (18) chipped (12) complain (57) complaint (52) dangerous (19) dated (24) difficult (26) dirty (23) disappoint (151) downside (26) expensive (267) frustrated (11) hard (75) hardly (15) horrible (19) inconvenient (14) issue (77) lack (34) loud (38) mediocre (13) mistake (19) negative (61) noise (39) noisy (25) outdated (22) outrageous (13) overpriced (49) poor (33) pricey (88) problem (115) ridiculous (17) roach (14) rock (82) rough (115) rude (26) sad (14) shock (14) slow (48) smell (38) terrible (14) tiny (14) uncomfortable (11) unfortunate (37) worst (15) wrong (40)

Rude	Appears in 33 comments.

The following words were used in comments with Rude:
concierge (3) desk (6) experience (2) guest (2) hotel (4) incompetence (2) liked (2) nice (3) night (2) not (9) price (2) reservation (2) reviews (2) staff (10) thought (3) upgraded (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Unfortunately we encountered a very rude waitress upon our arrival.

"Love this place! " Read full review on TripAdvisor 2/16/2012 Vote

2. When I tried to shift around a dinner reservation made at Donderos, I was directed to the concierge who was basically rude after hearing that I had made the original reservation on OpenTable.

"fantastic stay over Christmas " Read full review on TripAdvisor 1/14/2012 Vote

3. I thought the front desk was pretty damn rude about the way they handled it with us.

"Most romantic adventure " Read full review on TripAdvisor 7/8/2011 Vote

4. Front desk attendants ranged from helpful and cordial to downright incompetent and rude.

"Comfortable, but Leaving MUCH to Desire " Read full review on TripAdvisor 12/29/2010 Vote

5. Most of the servers were nice, but there was one in particular who was extremely rude.

"Stressful. Terrible Customer Service. " Read full review on TripAdvisor 12/17/2010 Vote

6. We traveled 22 hours to get to hotel & we happened to have the difficult/rude check in lady.

"Beautiful Resort & Beach " Read full review on TripAdvisor 4/19/2010 Vote

7. Yoga class was in a great setting but instructor was a but rude to another guest.

"Enjoyed the Hyatt & Super Pool " Read full review on TripAdvisor 2/14/2010 Vote

8. Regis yet (except for the prices, cold feeling and rudeness).

"Romantic and Still the Best Hotel in Kauai for Fun - We chose it for our Wedding. " Read full review on TripAdvisor 12/15/2009 Vote

9. Oh let me add, the staff is so rude.

"Such a disappointment-DO NOT GO FOR HONEYMOON " Read full review on TripAdvisor 11/27/2009 Vote

10. We were disappointed by their inconsistency and rudeness.

"Look carefully at your bill during check out. Shady business practice from a supposedly 5 star resort " Read full review on TripAdvisor 11/1/2009 Vote