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Out of 10

Grand Hyatt Kauai Resort and Spa

Average Price: $494  
 
Hotel Class:
1571
Poipu, 00000 View map  
5-Star Hotel Rank: 1 of 1
Average review rating: 4.41
OpinionWell Value Index: 6
Traveler reviews analyzed: MyTravelGuide (14) , TripAdvisor (1458)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 33 comments. 
The following words were used in comments with Dirty:
bathroom (6)   carpet (3)   club (2)   need (3)   night (3)   not (5)   old (7)   rating (3)   resort (2)   reviews (2)   room (13)   service (2)   shower (3)   special (2)   stains (2)   table (2)   towel (4)   tub (2)   updated (2)   wallpaper (2)    
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1. We got a hospitality room since our flight left so late but someone had just been in there and had dirty towels and shower was still wet kind of gross.
"Great hotel " Read full review on TripAdvisor   3/25/2012 Vote      
2. Carpet was old and worn and gave you the feeling that it was dirty (they should just extend the tile out that is in the bathroom), and the furniture was really scratched up.
"Super friendly staff, dated resort " Read full review on TripAdvisor   1/9/2012 Vote      
3. But there were dirty towels in the room and we were unable to get clean towels delivered before we had to leave to catch our flight.
"Nice resort but has a fun park vibe " Read full review on TripAdvisor   10/28/2011 Vote      
4. - Housekeeping needs some work - things like bathroom counter and glasses and toilet area were dirty when we arrived, and we never got the water covered by the resort feeWe were 2 couples and paid ~$400/night base rate for 2 rooms.
"Like living in a day care with so-so service " Read full review on TripAdvisor   7/11/2011 Vote      
5. Front desk staff was friendly, and the housecleaners varied from doing a perfect job to leaving a dirty bathmat on our bathroom floor.
Read full review on TripAdvisor   5/3/2011 Vote      
6. The bathroom was old and dirty, wallpaper peeling off.
"Not worth the rates " Read full review on TripAdvisor   3/19/2010 Vote      
7. -Rooms are old and dirty.
"Not worth the rates " Read full review on TripAdvisor   3/19/2010 Vote      
8. Basically, the hyatt felt like a large, dirty, impersonal hotel in florida.
"Such a disappointment-DO NOT GO FOR HONEYMOON " Read full review on TripAdvisor   11/27/2009 Vote      
9. we stayed for 4 nights in an ocean view club level room and were really disappointed: while the lush green grounds are well kept and the pool was nice enough the rooms were a shame: old, run down and dirty (glass stains on the bed side table; brown marks in the tub, hand prints on the terrasse sliding doors, stains on the sofa, brocken glass of the outside glass table)The club level was mediocre: the food was ok but nothing special.
"a total disappointment " Read full review on TripAdvisor   9/23/2009 Vote      
10. The room was old and dirty.
"This is NOT a five star resort " Read full review on TripAdvisor   8/4/2009 Vote      
   
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