Grand Hyatt Kauai Resort and Spa, Poipu, Poor

OpinionWell's Blog

Home » United States » Hawaii » Poipu Hotels » Grand Hyatt Kauai Resort and Spa

OpinionWell
Rank

1st

Out of 10

Grand Hyatt Kauai Resort and Spa	Average Price: $494 Check Rates

Hotel Class:

1571

Poipu, 00000 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 4.41

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (14) , TripAdvisor (1458)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (14) annoy (36) avoid (32) awful (14) bad (105) big deal (18) chipped (12) complain (57) complaint (52) dangerous (19) dated (24) difficult (26) dirty (23) disappoint (151) downside (26) expensive (267) frustrated (11) hard (75) hardly (15) horrible (19) inconvenient (14) issue (77) lack (34) loud (38) mediocre (13) mistake (19) negative (61) noise (39) noisy (25) outdated (22) outrageous (13) overpriced (49) poor (33) pricey (88) problem (115) ridiculous (17) roach (14) rock (82) rough (115) rude (26) sad (14) shock (14) slow (48) smell (38) terrible (14) tiny (14) uncomfortable (11) unfortunate (37) worst (15) wrong (40)

Poor	Appears in 49 comments.

The following words were used in comments with Poor:
attitude (2) beach (3) desk (3) expectation (4) food (12) good (4) great (4) hotel (3) negative (4) night (2) not (13) pool (4) problem (2) quality (9) resort (4) reviews (3) room (6) service (17) staff (4) value (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. My wife and I believe that this hotel is one of the best run hotels that we've stayed at - and we've stayed at some very good and some very poor ones.

"One of the Best Family Hotels We've Stayed In! " Read full review on TripAdvisor 4/26/2012 Vote

2. The standard fare was so poor that we felt compelled to have the same made-to-order boring omelettes four consecutive mornings.

"not adult-friendly " Read full review on TripAdvisor 4/11/2012 Vote

3. The pool service was also slow/poor.

"Very Nice Hotel but a few things to improve " Read full review on TripAdvisor 4/8/2012 Vote

4. The quality was good but not great but the selection was poor.

"Excellent hotel in an otherwise boring island " Read full review on TripAdvisor 3/20/2012 Vote

5. Could be better:We talked to other poor folks - including young newlyweds - who apparently were paying triple or more what we paid for the same room, hadn't received their champagne after one night's stay, didn't ask for a microwave, paid $14/drink at the bar, etc.

"The Kauai Gold Standard... but look for a deal here " Read full review on TripAdvisor 10/4/2011 Vote

6. On check-out our bill was laden with weird credits, overcharges for breakfast and some entries which got even poor Victor a bit confused.

"The Price of Keeping Your Reservation Intact... " Read full review on TripAdvisor 8/11/2011 Vote

7. The not so Good: The bed was way too soft making for sore backs and broken sleep, the decor/ambiance was quite outdated, all the food that we got from the Hyatt itself (not any of the other restaurants on premise) was quite poor in taste and quality, I expect overpriced cocktails at places like this, but these were really week and not good.

"Slightly Disappointed " Read full review on TripAdvisor 7/11/2011 Vote

8. ), but again the clarity was poor (not HD).

"3rd time still good... " Read full review on TripAdvisor 6/22/2011 Vote

9. poor clarity and NOT HD to be sure.

"3rd time still good... " Read full review on TripAdvisor 6/22/2011 Vote

10. the concierge lounge was a joke and disappointing - this is the only place where I experienced exceptionally poor service and bad/cold food 3.

"A perfect place to stay with tweens! " Read full review on TripAdvisor 3/23/2011 Vote