Catalina Hotel, Miami Beach, Overbook

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OpinionWell
Rank

33rd

Out of 468

Catalina Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1732 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 6 of 34
Average review rating: 3.39

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (108) , MyTravelGuide (119) , Travelocity (8) , TripAdvisor (415)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Overbook

Appears in 8 comments.

The following words were used in comments with Overbook:
arrival (3) hotel (6) reservation (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But imagine my surprise when I get there and upon arriving, I'm told 'We're overbooked, so we'll be sending you to our sister resort a mile down the road.

"Received a confirmation? Doesn't mean you have a room! " Read full review on TripAdvisor 4/13/2010 Vote

2. 5 star Riviera Hotel and were moved to its sister property, Catalina, due to overbooking.

"Don't stay here unless you plan to party the entire time " Read full review on TripAdvisor 2/2/2010 Vote

3. When we showed up with our reservations the hotel informed us that the overbooked for the weekend, and they would be moving us to a sister hotel.

"Is this hotel as dirty as reviewers say? I wouldn't know. " Read full review on TripAdvisor 11/16/2009 Vote

4. When we first arrived the hotel was overbooked, but knowing we had reservations the hotel staff made sure we got what we paid for.

"This place was crazy and overbooked but the staff pulled it together " Read full review on TripAdvisor 10/24/2009 Vote

5. I understand things happen and that overbooking is a risk, but come on, a little more advance notice would be appreciated.

"Reservation moved to another hotel one hour before check-in " Read full review on TripAdvisor 9/17/2008 Vote

6. We booked a room at the Chelsea Hotel and when we arrived they were overbooked so we were 'upgraded' to the Catalina.

"THE worst " Read full review on TripAdvisor 9/14/2007 Vote

7. They overbooked and screwed me.

"Never in my life... " Read full review on TripAdvisor 8/10/2007 Vote

8. They apparently overbooked and had no more double rooms available.

"Never in my life... " Read full review on TripAdvisor 8/10/2007 Vote