Grosvenor Resort in Walt Disney World Resort, Lake Buena Vista, Rude

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Grosvenor Resort in Walt Disney World Resort	Average Price: $160 Check Rates

Hotel Class:

1850 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

3-Star Hotel Rank: 1 of 7
Average review rating: 3.73

OpinionWell Value Index: 10

Traveler reviews analyzed: YahooTravel (2) , MyTravelGuide (133) , Travelocity (12) , Expedia (72) , TripAdvisor (2443)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 81 comments.

The following words were used in comments with Rude:
desk (16) extremely (5) fee (6) guest (8) helpful (4) hotel (9) liked (3) management (10) money (3) much (3) not (27) personable (4) pool (3) problem (6) reception (4) resort (5) room (13) service (7) staff (26) unhelpful (4)

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1. the character breakfast was not a good experience Patty the character 'body guard' was very rude.

"The service from team member Benari was excellent. thank you " Read full review on TripAdvisor 4/7/2012 Vote

2. The woman scoffed and said, 'don't they have other elevators for 'you people?' I'm not sure if she was talking to me or the maintenance man but either way she was very rude.

"Not Happy! " Read full review on TripAdvisor 3/17/2012 Vote

3. When I called back to balk at the engineer visit, the next (brusk/rude/get rid of me quickly) offer was to change rooms.

"Agonizing. " Read full review on TripAdvisor 3/7/2012 Vote

4. Finally reached a person on 5th try, who was heavily-accented, borderline rude, not at all helpful.

"Agonizing. " Read full review on TripAdvisor 3/7/2012 Vote

5. The front desk clerk was rude, unfriendly.

"Stay elsewhere .... " Read full review on TripAdvisor 2/23/2012 Vote

6. When we said we didn't have time for the presentation he was extremely rude from then on.

"Family Disney Trip " Read full review on TripAdvisor 11/29/2011 Vote

7. He was not cordial and rude.

"Disney World Trip " Read full review on TripAdvisor 11/28/2011 Vote

8. They woke me up every day very early to clean the room, for five days, the last day of my stay I told the made that I will be ready to live at about 11:30 some one not the made opened the door with out knocking very rude scare me I tough some is braking in to the room he (the man) look at me in a intimidating way and did not apologized instate he slam the door so loud that make me fell so unsecured.

"Un happy Gust from California " Read full review on TripAdvisor 11/22/2011 Vote

9. The maids were very rude (no 'Hello' when meeting them in the hallway or the elevator).

"Hated it! " Read full review on TripAdvisor 10/21/2011 Vote

10. The place was soo dirty, unorganized, rude staff and biggest waste of money.

"Worst place I've ever stayed! " Read full review on TripAdvisor 10/17/2011 Vote