Grosvenor Resort in Walt Disney World Resort, Lake Buena Vista, Complaint

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1st

Out of 28

Grosvenor Resort in Walt Disney World Resort	Average Price: $160 Check Rates

Hotel Class:

1850 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

3-Star Hotel Rank: 1 of 7
Average review rating: 3.73

OpinionWell Value Index: 10

Traveler reviews analyzed: YahooTravel (2) , MyTravelGuide (133) , Travelocity (12) , Expedia (72) , TripAdvisor (2443)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 98 comments.

The following words were used in comments with Complaint:
$ (4) biggest (5) complaints (98) great (3) guest (6) helpful (4) hotel (14) management (6) much (4) new (3) night (9) noise (4) not (14) park (4) pool (6) resort (7) room (18) service (6) small (5) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No complaints.

"Very friendly, helpful staff " Read full review on TripAdvisor 4/11/2012 Vote

2. We have not had any complaints from the almost 600 guest that have attended the event these past three years.

"Excellent Service, Not One Year But Three Years in a Row " Read full review on TripAdvisor 3/23/2012 Vote

3. None of our guests had any complaints about their rooms.

"EXCELLENT! " Read full review on TripAdvisor 2/1/2012 Vote

4. Kind of expected a bit more luxury but no real complaints.

"Great location but not quite what we expected " Read full review on TripAdvisor 1/1/2012 Vote

5. No complaints considering price.

"Great location but not quite what we expected " Read full review on TripAdvisor 1/1/2012 Vote

6. Only complaint was with food service.

"Closest to Downtown Disney " Read full review on TripAdvisor 12/11/2011 Vote

7. This time, they did not have any complaint; instaed, they asked to stay longer.

"Carlo's Family Vacation " Read full review on TripAdvisor 11/28/2011 Vote

8. We were in the Sunrise wing on the third floor and we had no complaints at all.

"Excellent location " Read full review on TripAdvisor 11/25/2011 Vote

9. We stayed for 10 days and did not have one complaint, one of the managers even helped us to find discounts on disney tickets and was extremely helpful and made our stay that much better, thank you Steve Hinson.

"Very nice! Great Family place " Read full review on TripAdvisor 11/1/2011 Vote

10. The only major complaint, no fault of the hotel's was the in and out of other guests all night long.

"Orlando FL " Read full review on TripAdvisor 9/19/2011 Vote