Grosvenor Resort in Walt Disney World Resort, Lake Buena Vista, Problem

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1st

Out of 28

Grosvenor Resort in Walt Disney World Resort	Average Price: $160 Check Rates

Hotel Class:

1850 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

3-Star Hotel Rank: 1 of 7
Average review rating: 3.73

OpinionWell Value Index: 10

Traveler reviews analyzed: YahooTravel (2) , MyTravelGuide (133) , Travelocity (12) , Expedia (72) , TripAdvisor (2443)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 258 comments.

The following words were used in comments with Problem:
clean (11) desk (22) few (11) floor (11) good (11) helpful (17) hotel (55) housekeeping (10) management (14) never (11) nice (12) night (19) not (69) park (13) pool (15) reservation (10) resort (13) room (93) service (18) staff (26)

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1. Parking issues was problem for my attendees.

"Meeting - Wyndham " Read full review on TripAdvisor 5/21/2012 Vote

2. The only problem that was experienced was the AC kept cutting out at around Noon and by the time they were able to get the AC back on the meeting rooms were in the 80's.

"A nice Hotel and free Sauna in the conference rooms! " Read full review on TripAdvisor 4/22/2012 Vote

3. Great location, across the street from downtown disney, the pool was nice, the rooms are very small, we had a problem with cleaning the room but the supervisor name Chris was so understanding and tried his best to make us happy, and the Manager, Mark, was very helpful.

"Great location " Read full review on TripAdvisor 4/12/2012 Vote

4. Had problems checking in.

"Great stay great staff terrible bus service " Read full review on TripAdvisor 4/4/2012 Vote

5. Because he had already diagnosed the problem, it was a quick fix and I was on my way.

"Thanks for the rescue " Read full review on TripAdvisor 3/17/2012 Vote

6. Melven got down on the ground to check out the suspected problem, then he even took his own time to guide me to a place of service.

"Thanks for the rescue " Read full review on TripAdvisor 3/17/2012 Vote

7. The first few years the front desk staff were nice to deal with however in recent years they were not very helpful when you had a problem.

"sarah Murphy " Read full review on TripAdvisor 1/28/2012 Vote

8. the staff on the lobby were friendly and helped if we had any problems and we didnt have a car to get to universal so the staff there took us at a charge of $50 there and back i think its more expensive to get a taxi.

"" lovely place to stay" " Read full review on TripAdvisor 1/23/2012 Vote

9. The bus service to the parks is good, every 30 mins from outside the hotel and we never had any problems.

"Excellent location " Read full review on TripAdvisor 1/18/2012 Vote

10. This would not have been a problem if they had told us this when we called, but because they didn't, it was very annoying.

"poor service " Read full review on TripAdvisor 1/10/2012 Vote