JW Marriott Ihilani Resort and Spa at Ko Olina, Kapolei, Slow

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Rank

2nd

Out of 7

JW Marriott Ihilani Resort and Spa at Ko Olina	Average Price: $357 Check Rates

Hotel Class:

92 1001 Olani Street

Kapolei, 96707 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 4.29

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (12) , TripAdvisor (740) , YahooTravel (41)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (9) annoy (11) avoid (12) awful (15) bad (61) chipped (7) complain (33) complaint (20) dated (13) difficult (12) dirty (24) disappoint (65) downside (16) expensive (101) filthy (7) hard (20) hardly (7) hectic (6) horrible (19) inconvenient (9) issue (47) lack (19) loud (28) mediocre (11) mildew (8) mold (10) negative (29) nightmare (6) noise (85) noisy (28) outdated (9) outrageous (8) overpriced (22) poor (26) pricey (49) problem (48) ridiculous (15) rock (27) rude (15) sad (10) slow (18) smell (20) stained (10) terrible (22) tiny (6) ugly (7) unfortunate (15) worn (11) worst (9) wrong (21)

Slow	Appears in 22 comments.

The following words were used in comments with Slow:
$ (3) bar (2) beach (4) buffet (2) employee (2) food (3) good (2) great (2) horrible (2) hotel (2) internet (3) luggage (2) never (2) room (6) service (11) staff (4) wireless (2)

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1. They staff is slow and unwilling or unable to handle even the simplest of tasks.

"Stay somewhere else! " Read full review on TripAdvisor 4/2/2012 Vote

2. Service was a little slow since there was only one waitress to 8 tables.

"Great Experience & Customer Service!! " Read full review on TripAdvisor 2/22/2012 Vote

3. Room service was a bit slow but I think they were understaffed when we were there.

"WOW! " Read full review on TripAdvisor 2/20/2012 Vote

4. But as the beach goers go to and from their cars across the highway to and from the beach, they really slow up the traffic on the road.

"Loved Our Stay. Will Disney Add/Subtract From The Area? " Read full review on TripAdvisor 8/14/2011 Vote

5. Service good in the specialty restaurants and bar, but can get slow and neglectful at times in the main dining room.

"Mostly very good. " Read full review on TripAdvisor 2/13/2011 Vote

6. The $45 Sunday Brunch Buffet had horrible food and slow service, not to mention lots of flies.

"Relaxing time at the JW " Read full review on TripAdvisor 1/6/2011 Vote

7. I have come to the belief that the favorable reviews are from employees of the hotel (general manager to employees: 'we're slow right now so go make some positive opinions about our hotel'.

"Ditto, I agree "this is not the quality of JW" " Read full review on TripAdvisor 7/19/2010 Vote

8. Look you don't even have wireless internet in the rooms and your internet was rather slow.

"Watch your P's and Q's " Read full review on TripAdvisor 5/19/2010 Vote

9. Room service was pathetically slow and unapologetic.

"5 Star??? Perhaps Re-evaluation Required? " Read full review on TripAdvisor 5/21/2009 Vote

10. Also negative - NO WIRELESS internet in the rooms - only slow moving wired $12.

"Most Beautiful Resort In HNL (over Waikiki Hilton & Marriott) " Read full review on TripAdvisor 3/11/2009 Vote