JW Marriott Ihilani Resort and Spa at Ko Olina, Kapolei, Problem

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Rank

2nd

Out of 7

JW Marriott Ihilani Resort and Spa at Ko Olina	Average Price: $357 Check Rates

Hotel Class:

92 1001 Olani Street

Kapolei, 96707 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 4.29

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (12) , TripAdvisor (740) , YahooTravel (41)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (9) annoy (11) avoid (12) awful (15) bad (61) chipped (7) complain (33) complaint (20) dated (13) difficult (12) dirty (24) disappoint (65) downside (16) expensive (101) filthy (7) hard (20) hardly (7) hectic (6) horrible (19) inconvenient (9) issue (47) lack (19) loud (28) mediocre (11) mildew (8) mold (10) negative (29) nightmare (6) noise (85) noisy (28) outdated (9) outrageous (8) overpriced (22) poor (26) pricey (49) problem (48) ridiculous (15) rock (27) rude (15) sad (10) slow (18) smell (20) stained (10) terrible (22) tiny (6) ugly (7) unfortunate (15) worn (11) worst (9) wrong (21)

Problem

Appears in 76 comments.

The following words were used in comments with Problem:
area (6) chair (9) construction (4) desk (4) hotel (13) liked (4) management (3) never (11) nice (3) night (3) noise (5) not (20) pool (10) resort (4) room (15) service (4) staff (4) towel (3) view (3) weekends (3)

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1. The only problem was we were right behind the Aulani with 2 kids - 9 and 6.

"Beautiful Hotel for Couples " Read full review on TripAdvisor 3/29/2012 Vote

2. My other issue was a couple small problems with the room.

"Quiet and Beautiful " Read full review on TripAdvisor 1/30/2012 Vote

3. For once we didn't have any problems so we had little interaction with the staff for the most part except the housekeeping lady who was extremely nice and friendly.

"Awesome stay! Great location. " Read full review on TripAdvisor 1/29/2012 Vote

4. We had a problem with our room that we could feel the cigarette smell from the smoke area, despite of being on the 11th floor; the staff, from the guys on the front desk to their managers, did everything they could to move us from to a different room.

"Great, but not ideal with little kids " Read full review on TripAdvisor 1/5/2012 Vote

5. Two problems -- NO GUEST LAUNDRY and nowhere nearby to go either.

"Exceptional staff, lovely property, good food, great beach & spa. " Read full review on TripAdvisor 1/1/2012 Vote

6. What was the problem there?Great spa -- my son had a massage and I had a facial.

"Exceptional staff, lovely property, good food, great beach & spa. " Read full review on TripAdvisor 1/1/2012 Vote

7. All in all, it would be hard not to have a good time at this hotel, but definitely look into the Disney issue, as it looks like it could become a problem.

"Great hotel. A little overpriced. " Read full review on TripAdvisor 9/12/2011 Vote

8. Which did cause some noise issues but i put that down to teething problems at Disney.

"Fantastic yet again " Read full review on TripAdvisor 8/29/2011 Vote

9. The problem with this hotel, at least for now is the noisy construction taking place at the Disney resort next door.

"Beautiful Beach, Noisy Setting, Ok Service " Read full review on TripAdvisor 7/26/2011 Vote

10. Yes, we raised all of these issues to the hotel's GM and while we did get a call back from him some many hours into the second day, he just didn't really care a whole lot about our problems with the noise, not being told beforehand about the noise, and the missing furniture.

"This hotel is NOT up to JW Marriott standards " Read full review on TripAdvisor 7/6/2011 Vote