The Sagamore Hotel, Miami Beach, Issue

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Rank

10th

Out of 56

The Sagamore Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1671 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 10 of 34
Average review rating: 4.24

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (7) , Travelocity (4) , TripAdvisor (187)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 20 comments.

The following words were used in comments with Issue:
area (2) beach (2) chair (2) closet (3) complaints (2) desk (2) helpful (2) hotel (5) housekeeping (2) management (4) need (3) never (2) not (3) pool (3) room (5) service (2) staff (3)

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1. Also to note, wireless Internet access was spotty in both rooms, there wasn't a business office to print anything out, and two of our keycards stopped working (we had a few among us so we didn't need to get another issued but that could have been highly irritating otherwise).

"Good stay and met our needs, but there's room for improvement " Read full review on TripAdvisor 5/12/2010 Vote

2. The only issue I had with the hotel, when you closed your door to your room, it would slam and shake the entire floor(not a big deal in the daytime or early evening, but late in the evening, thats all you heard)They need automatic door closers for the rooms.

"Cant go wrong w/ this place " Read full review on TripAdvisor 2/23/2010 Vote

3. The only issue we had with the hotel was with the building.

"Great Birthday at The Sagamore " Read full review on TripAdvisor 2/8/2010 Vote

4. The staff for the most part was nice and tried to accommodate when issues were pointed out, but it didn't make up for the fact that they had to -- the bathroom was dirty when we got there, the continental breakfast was positively awful, one waitress hadn't the faintest idea of how to do her job, etc.

"Disappointing -- I wouldn't go back " Read full review on TripAdvisor 12/31/2009 Vote

5. The food was a little limited but there are so many great restaurants in this area, we didnt find it an issue.

"Great value and good service in South Beach " Read full review on TripAdvisor 11/26/2009 Vote

6. We did have one issue with the room which the maid service took care of in a jiffy.

"The hotel may be sagging a bit, but you can still have fun " Read full review on TripAdvisor 7/6/2009 Vote

7. The Manager Martina never came to the front to address any customer complaints or issues, instead she just made the Representative take all the complaints.

"A 3 DRESSED UP LIKE A 10 " Read full review on TripAdvisor 5/26/2009 Vote

8. I cannot concur with other reviewers views on the service, perhaps a quiet word to the manager would have resolved their issues.

"Best Hotel I have stayed in " Read full review on TripAdvisor 4/25/2009 Vote

9. The front desk responded to issues in a timely fashion despite the 'chaos'.

"Great event weekend!! " Read full review on Expedia 4/14/2009 Vote

10. We wondered if there was some marketing or PR issue, because other hotels along the beach had full restaurants and pool bar areas.

"A 3 dressed up as a 9 " Read full review on TripAdvisor 4/8/2009 Vote