ResortQuest Mahana at Kaanapali (formerly Aston), Lahaina, Complaint

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Rank

5th

Out of 91

ResortQuest Mahana at Kaanapali (formerly Aston)	Average Price: $281 Check Rates

Hotel Class:

110 Kaanapali Shores Place

Lahaina, 96761 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 4.49

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (72) , MyTravelGuide (1) , Travelocity (13) , TripAdvisor (732) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 59 comments.

The following words were used in comments with Complaint:
bed (4) comfortable (3) complaints (61) condition (3) desk (2) few (2) great (2) hard (3) hot (2) hotel (3) not (12) pool (3) reviews (2) room (8) service (3) slept (2) staff (3) table (2) uncomfortable (2) wireless (2)

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1. The second complaint was the housekeeping service.

"Beautiful view " Read full review on TripAdvisor 4/16/2012 Vote

2. The first complaint is not lodged at the hotel.

"Beautiful view " Read full review on TripAdvisor 4/16/2012 Vote

3. Besides the wind, I had two complaints.

"Beautiful view " Read full review on TripAdvisor 4/16/2012 Vote

4. My only complaint about the kitchen is the knives.

"Best place to stay " Read full review on TripAdvisor 4/15/2012 Vote

5. Only complaint was that the couch and 2 of the 3 living room chairs were uncomfortable.

"If you love the sound of the surf 24/7, this could be the place for you " Read full review on TripAdvisor 4/13/2012 Vote

6. My son slept on the hide-a-bed in the living room and had no complaints, although he noted that he 'can sleep anywhere'.

"Wonderfully private, super location! " Read full review on TripAdvisor 4/5/2012 Vote

7. The one we had, though, #417, was beautiful and I have absolutely zero complaints about it.

"Our Long-Standing Favorite " Read full review on TripAdvisor 1/29/2012 Vote

8. Only complaint.

"JAN 2012 STAY AT MAHANA " Read full review on TripAdvisor 1/28/2012 Vote

9. No complaints.

"Go for it. " Read full review on TripAdvisor 1/20/2012 Vote

10. We were thinking about whether or not we should pay extra for the premium suite before the trip, but decided not to and ended up getting one, which was nice :) My only complaint about the room - the bed wasn't that comfortable.

"Amazing view " Read full review on TripAdvisor 1/8/2012 Vote