Hilton Waikoloa Village, Waikoloa, Rude

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Home » United States » Hawaii » Waikoloa Hotels » Hilton Waikoloa Village

OpinionWell
Rank

2nd

Out of 18

Hilton Waikoloa Village	Average Price: $241 Check Rates

Hotel Class:

425

Waikoloa, 96738 View map

4-Star Hotel Rank: 3 of 12
Average review rating: 3.78

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (10) annoy (26) avoid (21) awful (19) bad (121) big deal (11) broken (19) chipped (11) complain (55) complaint (31) dated (14) difficult (20) dirty (20) disappoint (78) downside (18) expensive (267) frustrated (19) hard (49) hassle (13) hate (9) horrible (24) inconvenient (21) issue (69) lack (29) loud (45) mediocre (11) mistake (13) negative (74) noise (47) noisy (18) outrageous (28) overpriced (46) poor (32) pricey (60) problem (119) ridiculous (29) roach (12) rock (61) rough (11) rude (28) sad (10) shock (16) slow (87) smell (29) terrible (36) tiny (17) unfortunate (19) worn (15) worst (15) wrong (27)

Rude	Appears in 61 comments.

The following words were used in comments with Rude:
basic (2) complaints (4) desk (12) employee (6) friendly (3) guest (4) helpful (3) hotel (4) management (4) never (5) not (16) ocean (4) order (3) reviews (7) room (5) service (5) staff (34) tip (4) unhelpful (3) valet (3)

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1. The management was poor, and the staff rude, unresponsive to guest needs.

"Bad service at Boat Landing Pavillion " Read full review on TripAdvisor 9/14/2010 Vote

2. We asked how to get to our rooms since the hotel is so big and the front desk attendant rudely pulled out a map and pointed.

"Would NOT return to this Hotel " Read full review on TripAdvisor 8/12/2010 Vote

3. At the business center the staff was rude and there is a charge to use the internet.

"Isolated and NO BEACH " Read full review on TripAdvisor 8/5/2010 Vote

4. If you don't have a car, you are sentenced to stay there with no entertainment, rude employees and nothing to do or see.

"My dissapointing vacation " Read full review on TripAdvisor 7/22/2010 Vote

5. We were rudely told to go get our vouchers - a mile away in the ocean tower (not kidding about the mile).

"The Good and Bad of Hilton Waikoloa " Read full review on TripAdvisor 5/29/2010 Vote

6. Not bad, not rude- courteous and more than adequate really, but impersonal.

"Just like any other resort (which it shouldn't). " Read full review on TripAdvisor 5/2/2010 Vote

7. The guy at the check-in desk (I'm tempted to mention his name, but won't) couldn't have been more rude.

"We'll be back! " Read full review on TripAdvisor 4/10/2010 Vote

8. In fact they actually were more then a little rude.

"Balance poor service and high prices with great amenities " Read full review on TripAdvisor 8/8/2009 Vote

9. If you are demanding, rude, and insensitive to staff and others then you deserve a "bad" time.

"GET THE SHORT, SWEET TRUTH ABOUT HILTON WAIKOLOA RESORT " Read full review on TripAdvisor 7/11/2009 Vote

10. Mediocre food, too many additional fees, rude staff.

Read full review on MyTravelGuide 6/9/2009 Vote