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Rank
2nd
Out of 18

Hilton Waikoloa Village

Average Price: $241  
 
Hotel Class:
425
Waikoloa, 96738 View map  
4-Star Hotel Rank: 3 of 12
Average review rating: 3.78
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)
SAFE TO BOOK ? (0/5 issues found)
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Poor
Appears in 65 comments. 
The following words were used in comments with Poor:
$ (6)   excellent (3)   experience (6)   food (12)   good (5)   great (4)   hotel (12)   kid (4)   management (3)   mediocre (3)   not (11)   overpriced (6)   price (4)   quality (10)   resort (3)   reviews (4)   service (18)   staff (6)   trip (4)   walking (4)    
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1. The grounds are immaculate, the pools are fairly good but cold, and the beach poor.
"Wonderful Asian Art--Vegas Style Layout " Read full review on TripAdvisor   1/17/2011 Vote      
2. price of food etc in hotel restaurants - as expected - burgers for $15 ++, pizza for one $12 ++, adss up fast, breakfast is $25 adult and $15 kids 5-12 ++bad points : no free internet - charge min $5 at the outsourced business centre which is poor form imo - closest cheaper internet at shops in waikoloa village (drive 10 mins) - open only office hours.
"Great for kids " Read full review on TripAdvisor   9/14/2010 Vote      
3. Don't bother going to this place unless you want poor inattentive service.
"Bad service at Boat Landing Pavillion " Read full review on TripAdvisor   9/14/2010 Vote      
4. The management was poor, and the staff rude, unresponsive to guest needs.
"Bad service at Boat Landing Pavillion " Read full review on TripAdvisor   9/14/2010 Vote      
5. You decide: are you sorry for the poor dolphins in captivity, or happy for them that they can live twice as long as in the sea, no stress, good food, getting massages, etc.
"Hilton made the best out of a place which can accommodate thousands of guests " Read full review on TripAdvisor   7/16/2010 Vote      
6. We read the other reviews about poor service, so we kept our expectations low.
"A dad's review " Read full review on TripAdvisor   7/1/2010 Vote      
7. Also, as a Hilton diamond member the perks are very poor at this hotel compared to the Hyatt we stayed at on Kauai.
"Anniversary Trip.....Should've brought the kids. " Read full review on TripAdvisor   4/29/2010 Vote      
8. Happily, that was not the case, but you can see how one person with a poor attitude can cast a negative shadow.
"We'll be back! " Read full review on TripAdvisor   4/10/2010 Vote      
9. I read poor reviews of this hotel prior to departing for Hawaii.
"WOW...this is a gorgeous property and I did not want to leave. " Read full review on TripAdvisor   2/13/2010 Vote      
10. We did the family pasta night (kids eat free) which was still not cheap for a poor meal but the location and convenience was worthwhile.
"Awesome fun for the whole family!! " Read full review on TripAdvisor   10/13/2009 Vote      
   
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