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Rank
2nd
Out of 18

Hilton Waikoloa Village

Average Price: $241  
 
Hotel Class:
425
Waikoloa, 96738 View map  
4-Star Hotel Rank: 3 of 12
Average review rating: 3.78
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 189 comments. 
The following words were used in comments with Problem:
arrival (5)   big (11)   car (7)   desk (6)   helpful (5)   hotel (23)   liked (6)   management (5)   never (27)   nice (6)   night (5)   not (41)   ocean (7)   park (13)   pool (12)   resort (12)   room (26)   service (6)   staff (15)   walking (14)    
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1. When you book your rooms you know that ahead of time, so I don't understand the complaints from so many people about these problems.
"Magnificent Hotel " Read full review on TripAdvisor   3/15/2011 Vote      
2. I missed going diving twice on this trip, because of stomach problems from the resort food.
"Too impersonal and massive to relax on such a beautiful Island! " Read full review on TripAdvisor   3/4/2011 Vote      
3. We didn't have a problem with being far from the lobby -- it was nice to get some exercise and stroll through the beautiful resort .
"Excellent resort " Read full review on TripAdvisor   1/22/2011 Vote      
4. We also had a luau booking problem (see below).
"Excellent resort " Read full review on TripAdvisor   1/22/2011 Vote      
5. and by the way, my brother in another room experienced the same problem and treatment and was actually warned that if he was blocked a 3rd time that he would be 'permanently' blocked from using the hotel's internet service.
"Beautiful hotel resort, but I don't think I will be coming back here again " Read full review on TripAdvisor   12/26/2010 Vote      
6. The 4th or 5th time I called to have my access unblocked they told me to try and do a virus scan as that may be causing the problem.
"Beautiful hotel resort, but I don't think I will be coming back here again " Read full review on TripAdvisor   12/26/2010 Vote      
7. We did have problems with the internet access that was free included in the Aloha Pass but was fixed when we called the front desk.
"Wonderful vacation " Read full review on TripAdvisor   12/23/2010 Vote      
8. Anytime we had a problem (we didn't have many) a phone call quickly resolved it.
"Enjoyed our stay at the Hilton Waikoloa Village " Read full review on TripAdvisor   9/9/2010 Vote      
9. We stayed at Lagoon tower so we didn't have bird problem ( I actually called the hotel before our arrival and asked which tower was the best for kids).
"The best vacation ever " Read full review on TripAdvisor   9/8/2010 Vote      
10. The Hilton has a serious problem with these birds which my kids called rats with wings.
"No sleep for an entire week... " Read full review on TripAdvisor   8/31/2010 Vote      
   
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