Hilton Waikoloa Village, Waikoloa, Complain

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Home » United States » Hawaii » Waikoloa Hotels » Hilton Waikoloa Village

OpinionWell
Rank

2nd

Out of 18

Hilton Waikoloa Village	Average Price: $241 Check Rates

Hotel Class:

425

Waikoloa, 96738 View map

4-Star Hotel Rank: 3 of 12
Average review rating: 3.78

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (10) annoy (26) avoid (21) awful (19) bad (121) big deal (11) broken (19) chipped (11) complain (55) complaint (31) dated (14) difficult (20) dirty (20) disappoint (78) downside (18) expensive (267) frustrated (19) hard (49) hassle (13) hate (9) horrible (24) inconvenient (21) issue (69) lack (29) loud (45) mediocre (11) mistake (13) negative (74) noise (47) noisy (18) outrageous (28) overpriced (46) poor (32) pricey (60) problem (119) ridiculous (29) roach (12) rock (61) rough (11) rude (28) sad (10) shock (16) slow (87) smell (29) terrible (36) tiny (17) unfortunate (19) worn (15) worst (15) wrong (27)

Complain

Appears in 110 comments.

The following words were used in comments with Complain:
bed (4) cold (4) cost (4) desk (5) food (7) hotel (17) liked (4) management (5) much (6) never (4) not (11) park (5) pool (4) price (6) problem (4) resort (16) reviews (10) room (14) size (5) walking (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am thinking people who complained about that do not like to walk.

"Four Star Resort with Five Star Price$ " Read full review on TripAdvisor 2/13/2011 Vote

2. I know some people were complaining about how long it takes with these two services.

"Four Star Resort with Five Star Price$ " Read full review on TripAdvisor 2/13/2011 Vote

3. Two different employees (when we complained about the food), told us we would have better luck going to one of the local businesses to eat.

"5 star resort 2 star food " Read full review on TripAdvisor 2/8/2011 Vote

4. If any one has complaints about this property, they would also complain about winning the lottery.

"The most beautiful resort in Hawaii! " Read full review on TripAdvisor 1/8/2011 Vote

5. I complained to the concierge and she forwarded our complaint to the hotel's IT department who aplogized for the inconvenience and told us to call the ISP once again to have our access unblocked, but again started asking if we were using any other kind of streaming software in the background of our computer.

"Beautiful hotel resort, but I don't think I will be coming back here again " Read full review on TripAdvisor 12/26/2010 Vote

6. We complained the next morning and were promptly switched to a room at the furthest end of the Ocean towers.

"Beautiful hotel resort, but I don't think I will be coming back here again " Read full review on TripAdvisor 12/26/2010 Vote

7. My biggest complain would have to be how much they charge for ANYTHING that you do in the hotel.

"Pretty good, but NOT for everyone! " Read full review on TripAdvisor 7/28/2010 Vote

8. I can't complain because it was on points.

"HUGE resort, expect to WALK for long time! " Read full review on TripAdvisor 7/25/2010 Vote

9. When I complained about that, reception clerk told me that this is Hawaii and that everything is overpriced ??.

"My dissapointing vacation " Read full review on TripAdvisor 7/22/2010 Vote

10. When we complained again, we were accused of just wanting an upgraded room.

"Pros and cons with this establishment " Read full review on TripAdvisor 7/12/2010 Vote