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Rank
2nd
Out of 18

Hilton Waikoloa Village

Average Price: $241  
 
Hotel Class:
425
Waikoloa, 96738 View map  
4-Star Hotel Rank: 3 of 12
Average review rating: 3.78
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Issue
Appears in 99 comments. 
The following words were used in comments with Issue:
$ (4)   big (4)   few (5)   helpful (4)   hotel (14)   lobby (5)   management (4)   mobile (5)   never (7)   nice (4)   not (25)   ocean (6)   park (5)   pool (6)   resort (6)   room (12)   staff (7)   transportation (4)   view (4)   walking (8)    
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1. Even though we had a few aforementioned issues, our opinion of the staff was overall positive.
"Excellent resort " Read full review on TripAdvisor   1/22/2011 Vote      
2. We did have a waiter that left a lot to be desired, but when we brought this to the attention of the staff, we were immediately issued a credit.
"The most beautiful resort in Hawaii! " Read full review on TripAdvisor   1/8/2011 Vote      
3. Service is spotty and we had some issues but none that would be the basis for general conclusions.
"Great art, nice rooms, interesting transportation, fake beach " Read full review on TripAdvisor   1/3/2011 Vote      
4. The hotel seemed to be pretty empty which was lovely - no crowds and no issues with loungers at the pool etc at all.
"Great for kids " Read full review on TripAdvisor   9/14/2010 Vote      
5. My husband and I stayed here on our honeymoon and had so many issues that we decided to leave a few days early.
"My husband and I stayed here on our... " Read full review on TripAdvisor   8/8/2010 Vote      
6. As I said, we never had any issue at the pool or lagoon to get a chair or space.
"Good for Kids; Acceptable for Parents " Read full review on TripAdvisor   6/25/2010 Vote      
7. One issue I think is that they misrepresent when the hotel is 'full' However, I don't think I ever saw anyone in the Palace Tower for six days.
"Good for Kids; Acceptable for Parents " Read full review on TripAdvisor   6/25/2010 Vote      
8. Rubber mats would be an issue of too germy.
"Paridise at an overall good value " Read full review on TripAdvisor   6/19/2010 Vote      
9. issues - be prepared to pay for: parking, internet, spa, tennis, water-sport equipment .
"Great for couples at off-season! " Read full review on TripAdvisor   5/28/2010 Vote      
10. Although managers should be the only point-of-contact to help you solve issues with the company, nowadays, this kind of leadership is rare.
"The staff can make or break a company image. Excellent help from housekeeping manager. " Read full review on TripAdvisor   5/5/2010 Vote      
   
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