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Rank
2nd
Out of 18

Hilton Waikoloa Village

Average Price: $241  
 
Hotel Class:
425
Waikoloa, 96738 View map  
4-Star Hotel Rank: 3 of 12
Average review rating: 3.78
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Awful
Appears in 31 comments. 
The following words were used in comments with Awful:
clean (2)   dirty (2)   expectation (2)   expense (3)   food (8)   hotel (4)   housekeeping (2)   most (3)   overpriced (2)   price (3)   resort (3)   room (3)   service (10)   staff (3)   table (2)   terrible (2)   value (2)   wedding (2)    
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1. The room was dirty - I picked up a pad of paper and a bunch of tiny ants went scurrying (this was when I checked in so I had no food yet)I went to the maola lounge and ordered some food & drinks - overpriced (OK that's to be expected in Hawaii) but AWFUL food.
"Dirty amusement park/zoo of a hotel " Read full review on TripAdvisor   9/11/2010 Vote      
2. : a terrible disappointment, awful hostess, average table service, OK food, excellent cheesecake but VERY EXPENSIVE, terrible value for money(their price point is very OFF for what they offer - much better value outside).
"Good hotel in a wonderful location makes for a relaxing vacation! " Read full review on TripAdvisor   8/10/2010 Vote      
3. Pros: wonderful massages, housekeeping staff is very professional, valet staff is exceptionalCons: every restaurant we tried was awful, horrible service from waiters/waitresses, front desk staff is incompetentI would not recommend this hotel to anyone.
"My husband and I stayed here on our... " Read full review on TripAdvisor   8/8/2010 Vote      
4. on a side note the hotel workout area is awful.
"Not the true Hawaii.... " Read full review on TripAdvisor   7/22/2010 Vote      
5. Imari (the Japanese restaurant) was awful.
"Spectacular Resort - Great for Families " Read full review on TripAdvisor   7/12/2009 Vote      
6. I have stayed there for a week on two separate occassions and still I am in awe.
"World class property....however it's like any destination resort... " Read full review on TripAdvisor   7/4/2009 Vote      
7. The housekeeping was awful as well as the room was really dusty and there were hairs everywhere.
"Overall Lousy Place " Read full review on TripAdvisor   4/21/2009 Vote      
8. The service is awful and the restaurants are expensive and awful as we tried almost all of them.
"Overall Lousy Place " Read full review on TripAdvisor   4/21/2009 Vote      
9. From the time we arrived, the service was awful.
"Really bad service, but scenic property " Read full review on TripAdvisor   4/3/2009 Vote      
10. I just returned from my first vacation to Hawaii and the experience was awful.
"Not worth the price " Read full review on TripAdvisor   3/9/2009 Vote      
   
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