Aston Waikiki Beach Hotel formerly ResortQuest, Honolulu, Rude

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OpinionWell
Rank

34th

Out of 165

Aston Waikiki Beach Hotel formerly ResortQuest	Average Price: $212 Check Rates

Hotel Class:

2570 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 13 of 17
Average review rating: 3.93

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (122) , MyTravelGuide (137) , Travelocity (88) , TripAdvisor (1467) , YahooTravel (50)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (16) annoy (39) avoid (35) awful (14) bad (147) barely (19) bed bugs (12) big deal (27) broken (13) complain (91) complaint (48) cramped (20) dated (33) difficult (26) dirty (39) disappoint (100) disturbing (13) downside (22) expensive (118) frustrated (21) hard (46) hardly (15) hassle (19) horrible (20) inconvenient (20) issue (93) lack (13) loud (74) mold (16) negative (74) noise (160) noisy (85) outdated (23) overpriced (15) poor (35) pricey (19) problem (189) rock (12) rude (30) slow (74) smell (31) terrible (27) tiny (50) too small (18) uncomfortable (19) unfortunate (24) worn (15) worst (26) would have liked (12) wrong (30)

Rude	Appears in 45 comments.

The following words were used in comments with Rude:
bed (5) car (3) clean (4) desk (7) friendly (5) helpful (4) hotel (6) most (3) negative (2) never (3) nice (2) not (15) personable (4) room (17) service (4) slow (2) staff (20) tiny (2) valet (2) wedding (2)

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1. The staff was rude at check-in and rude at check-out.

"Not Much for the Price " Read full review on TripAdvisor 4/17/2012 Vote

2. For the most part, I found them difficult and almost to the point of being rude and unable to provide answers to basic questions - either a lack of training or personal in difference.

"Inconsistent services " Read full review on TripAdvisor 2/27/2012 Vote

3. Tiki's grill - Again rude staff and the menu wasnt appealing at all - I didnt fancy any of it.

"Avoid! " Read full review on TripAdvisor 1/16/2012 Vote

4. Bell staff - VERY rude.

"Avoid! " Read full review on TripAdvisor 1/16/2012 Vote

5. Glenn was not necessarily mean or rude, just a sour puss that seemed to want to be somewhere else than helping me the handful of times I came to the desk.

"Great location - poor value - dated - run down - miserable staff " Read full review on TripAdvisor 7/5/2011 Vote

6. rude rude rude.

"4 stars????are you kidding me??? " Read full review on TripAdvisor 3/7/2011 Vote

7. everyone was rude and not friendly at all.

"4 stars????are you kidding me??? " Read full review on TripAdvisor 3/7/2011 Vote

8. That said, I did have one VERY rude homeless wheelchair bound woman make a completely unsolicited nasty comment to me when I walked by her.

"Perfect Location! " Read full review on TripAdvisor 1/25/2011 Vote

9. charging for the in room safe seamed a bit rude as was no in room tea/coffee making facilities.

"wow americans know how to eat " Read full review on TripAdvisor 1/19/2011 Vote

10. The Front Desk had the rudes/Coldest customer rep.

"eeeeek ! Hotel from HELL .. " Read full review on TripAdvisor 6/28/2010 Vote