Aston Waikiki Beach Hotel formerly ResortQuest, Honolulu, Complaint

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OpinionWell
Rank

34th

Out of 165

Aston Waikiki Beach Hotel formerly ResortQuest	Average Price: $212 Check Rates

Hotel Class:

2570 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 13 of 17
Average review rating: 3.93

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (122) , MyTravelGuide (137) , Travelocity (88) , TripAdvisor (1467) , YahooTravel (50)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (16) annoy (39) avoid (35) awful (14) bad (147) barely (19) bed bugs (12) big deal (27) broken (13) complain (91) complaint (48) cramped (20) dated (33) difficult (26) dirty (39) disappoint (100) disturbing (13) downside (22) expensive (118) frustrated (21) hard (46) hardly (15) hassle (19) horrible (20) inconvenient (20) issue (93) lack (13) loud (74) mold (16) negative (74) noise (160) noisy (85) outdated (23) overpriced (15) poor (35) pricey (19) problem (189) rock (12) rude (30) slow (74) smell (31) terrible (27) tiny (50) too small (18) uncomfortable (19) unfortunate (24) worn (15) worst (26) would have liked (12) wrong (30)

Complaint

Appears in 138 comments.

The following words were used in comments with Complaint:
$ (8) bathroom (10) bed (7) biggest (8) breakfast (8) complaints (138) elevator (19) hotel (29) noise (6) not (24) park (7) reviews (11) room (43) size (7) slow (7) small (10) staff (10) trip (7) useful (8) valet (7)

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1. I have no complaints about the room except the tub drained slowly and one day it was fixed without contacting anyone.

"Loved my stay at the Aston-Room 1028- JR suite " Read full review on TripAdvisor 5/4/2012 Vote

2. The only complaint regarding the furnishings was that there was no place to store toiletries in the bathroom and we had to put items on the floor.

"A wonderful week on Waikiki " Read full review on TripAdvisor 4/2/2012 Vote

3. Like a few other reviewers, I had a few small nits to pick with the Aston, but overall I got what I paid for -- so no real complaints.

"Alright for the money... " Read full review on TripAdvisor 3/27/2012 Vote

4. - I had no complaints with the room - looked pretty good in shape.

"Great location " Read full review on TripAdvisor 3/27/2012 Vote

5. Staff was always friendly, no complaints there, except for one day where we got no housecleaning.

"Great Location, Expensive Fees " Read full review on TripAdvisor 2/27/2012 Vote

6. (Balcony was alittle too small - that was the only complaint but used pool area instead) We were on the 22nd floor and enjoyed the view, as well as a nice quiet room.

"Wonderful experience " Read full review on TripAdvisor 2/24/2012 Vote

7. Good value for money and we had no complaint about room size.

"Good value, good location but time for an update. " Read full review on TripAdvisor 2/13/2012 Vote

8. My only complaint is the amount of homeless but that seems to be a problem all over.

"Really like this location " Read full review on TripAdvisor 2/12/2012 Vote

9. Our only complaint was the noise from the bar but the staff resolved that very quickly by moving our rooms.

"Party of Nine " Read full review on TripAdvisor 1/26/2012 Vote

10. I have read complaints about the breakfast but I am not sure what people eat at breakfast time that the breakfast that is offered could not accommodate.

"Party of Nine " Read full review on TripAdvisor 1/26/2012 Vote