Aston Waikiki Beach Hotel formerly ResortQuest, Honolulu, Complain

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OpinionWell
Rank

34th

Out of 165

Aston Waikiki Beach Hotel formerly ResortQuest	Average Price: $212 Check Rates

Hotel Class:

2570 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 13 of 17
Average review rating: 3.93

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (122) , MyTravelGuide (137) , Travelocity (88) , TripAdvisor (1467) , YahooTravel (50)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (16) annoy (39) avoid (35) awful (14) bad (147) barely (19) bed bugs (12) big deal (27) broken (13) complain (91) complaint (48) cramped (20) dated (33) difficult (26) dirty (39) disappoint (100) disturbing (13) downside (22) expensive (118) frustrated (21) hard (46) hardly (15) hassle (19) horrible (20) inconvenient (20) issue (93) lack (13) loud (74) mold (16) negative (74) noise (160) noisy (85) outdated (23) overpriced (15) poor (35) pricey (19) problem (189) rock (12) rude (30) slow (74) smell (31) terrible (27) tiny (50) too small (18) uncomfortable (19) unfortunate (24) worn (15) worst (26) would have liked (12) wrong (30)

Complain

Appears in 131 comments.

The following words were used in comments with Complain:
bed (6) breakfast (12) desk (8) elevator (22) floor (9) free (9) hotel (16) liked (6) much (6) music (6) nice (6) night (8) noise (7) not (27) offers (5) pool (9) reviews (15) room (28) staff (7) walking (5)

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1. We have nothing to complain about we had a ocean front room which was great, sat there everynight had drinks watched the surfers and all the action before we went out for dinner.

"great location we loved it " Read full review on TripAdvisor 5/9/2012 Vote

2. Slow service, constantly complaining, long waits on the phone, forgetting to get my car once requested, etc.

"Good hotel, Great location " Read full review on TripAdvisor 5/7/2012 Vote

3. The breakfast by the pool was nice, although it does get old after a couple days of eating the same fruit and danishes, you get a cooler and can take as much as you like so that helps with snacks throughout the day since food is so expensive, so can't really complain.

"First time to Hawaii " Read full review on TripAdvisor 4/29/2012 Vote

4. Again for the cost of the accommodation we can't complain and it was a different experience, maybe not for those who are 'not a morning person' as there are lots of people milling about while waiting to find a vacant pool chair to sit at.

"Standard accommodation with oceanview from side of building " Read full review on TripAdvisor 4/18/2012 Vote

5. If you're a complainer .

"Great location " Read full review on TripAdvisor 3/27/2012 Vote

6. - The breakfast is mediocre, but you should not complain because it's free.

"Great location " Read full review on TripAdvisor 3/27/2012 Vote

7. I read reviews on this hotel before I left and saw many people complain about the elevators.

"Great, great place - will for sure be back! " Read full review on TripAdvisor 3/14/2012 Vote

8. They weren't thrilled that they'd paid for Ocean Front, but when they complained to the front desk they were told the only option would be to move the next day .

"Great Location " Read full review on TripAdvisor 2/16/2012 Vote

9. I really have no complains as we only came to the room to sleep.

"Nice hotel but nothing special " Read full review on TripAdvisor 2/12/2012 Vote

10. There is truly nothing to complain about, especially for value/location.

"First Time Visitors (Vancouver) " Read full review on TripAdvisor 2/12/2012 Vote