Sheraton Philadelphia Center City, Philadelphia, Mistake

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Rank

46th

Out of 177

Sheraton Philadelphia Center City	Average Daily Rate: NA Check Rates

Hotel Class:

17TH AND RACE STREETS

Philadelphia, 19103 View map

3-Star Hotel Rank: 26 of 57
Average review rating: 3.67

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (712) , Travelocity (21) , TripAdvisor (355) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 4 comments.

The following words were used in comments with Mistake:

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1. I was so impressed the way they handle the situation of one of their employee's mistake, this was an example to train other hotel chain.

"EXCELLENT HOTEL MANAGEMENT " Read full review on TripAdvisor 10/27/2010 Vote

2. They made a mistake on my booking and only booked me for one night even though I wanted two.

"If you want bad customer service and rude employees, please stay here! " Read full review on TripAdvisor 10/16/2009 Vote

3. my mistake.

"Unimpressed and Disappointed " Read full review on TripAdvisor 6/17/2009 Vote

4. Question: Why is it so hard for them to admit that they made a mistake and offer an apology? Craziness.

"Some good, mostly bad " Read full review on TripAdvisor 10/1/2006 Vote