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Rank
46th
Out of 177

Sheraton Philadelphia Center City

Average Daily Rate: NA  
 
Hotel Class:
17TH AND RACE STREETS
Philadelphia, 19103 View map  
3-Star Hotel Rank: 26 of 57
Average review rating: 3.67
OpinionWell Value Index: NA
Traveler reviews analyzed: MyTravelGuide (712) , Travelocity (21) , TripAdvisor (355) , YahooTravel (30)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 29 comments. 
The following words were used in comments with Lack:
amenity (5)   bed (3)   clean (2)   cleanliness (2)   comfortable (5)   condition (3)   hotel (13)   internet (3)   lacking (29)   location (3)   offers (3)   room (7)   rude (2)   service (6)   smoke (2)   staff (2)   touch (2)   towel (3)   useful (3)   walking (2)    
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1. Our room also lacked the promised complimentary bathrobes, and I had to order those as well.
"Horrible Stay in a Great Location " Read full review on TripAdvisor   2/5/2011 Vote      
2. The other pet peeves: (1) no one attends the front door, so people wind up smoking there, and you have to walk through a haze of smoke to get into, and out of, the hotel; (2) don't use their parking, because the facility across the street is 1/4 the cost ($5 day on weekends); and (3) the neighborhood is maybe the ugliest part of Philly and lacks any services or amenities.
"Such a shame: staff is friendly, but hotel is poorly run and maintained. " Read full review on TripAdvisor   11/1/2010 Vote      
3. Being a former road warrior quality is important, unfortunately the only area lacking quality is the media technology.
"Everybody Calm Down - The Service can be amazing! " Read full review on TripAdvisor   10/20/2010 Vote      
4. It was clear that the hotel was happy to have the convention business and they provided some snacks upon arrival and departure, which was a nice touch, but overall the hotel lacks the sophistication, elegance, and service which I have come to expect from other chains.
"Mediocre hotel " Read full review on TripAdvisor   8/12/2010 Vote      
5. The men's room although generally clean lack fine cleaning in the corners, wall coverings loose, paper towel dispenser inoperative.
"Dump " Read full review on TripAdvisor   6/27/2010 Vote      
6. The floor was dirty, it smelled bad, bathroom lacking in towels, hallway light didn't work and the door was so heavy my husband had to lean against it with all his weight to open it.
"Overpriced! " Read full review on TripAdvisor   11/14/2009 Vote      
7. Location? lacking.
"Not a first... or 2nd or 3rd choice " Read full review on TripAdvisor   10/12/2009 Vote      
8. I would never recommend this hotel to a friend purely based on its lousy customer service and lack of care for the rooms.
"Extremely poor customer service " Read full review on TripAdvisor   7/1/2009 Vote      
9. What I did not enjoy was the lack of free internet- it cost 15 dollars a day to use the internet, which is really crappy since even motels at the side of the highway offer free internet.
"internet users beware " Read full review on TripAdvisor   5/22/2009 Vote      
10. It is run down, and service is lacking.
"Stay somewhere else " Read full review on TripAdvisor   11/26/2008 Vote      
   
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