Sheraton Philadelphia Center City, Philadelphia, Broken

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Rank

46th

Out of 177

Sheraton Philadelphia Center City	Average Daily Rate: NA Check Rates

Hotel Class:

17TH AND RACE STREETS

Philadelphia, 19103 View map

3-Star Hotel Rank: 26 of 57
Average review rating: 3.67

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (712) , Travelocity (21) , TripAdvisor (355) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (3) awful (7) bad (23) big deal (3) broken (10) bug (2) complain (21) complaint (8) dated (5) difficult (5) dingy (3) dirt (3) dirty (36) disappoint (16) disgust (8) dump (5) expensive (35) filthy (5) gross (4) hard (6) horrible (9) inconvenient (8) issue (16) lack (6) loud (15) lousy (3) mistake (3) negative (20) noise (9) noisy (10) outrageous (4) overpriced (8) pricey (7) problem (26) ridiculous (6) rude (16) scary (5) shame (4) shock (3) slow (13) smell (23) smelly (3) stain (3) terrible (3) uncomfortable (4) unfortunate (9) unpleasant (5) worn (4) worst (4) wrong (7)

Broken

Appears in 38 comments.

The following words were used in comments with Broken:
bathroom (4) bed (7) closet (3) coffee (5) correct (4) dirty (8) fixtures (3) gym (3) lighting (10) not (7) phone (3) pool (3) room (21) sauna (3) service (5) sheets (3) shower (3) toilets (3) towel (3) weights (3)

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1. Not only did they downgrade us to a smaller room with a queen size bed, but the air conditioner was broken in the room and it was like a sauna in the room.

"Everything was Wrong, tragic stay. " Read full review on TripAdvisor 6/16/2010 Vote

2. Bathroom sinks don't drain, no water pressure, no replacement hand towels, broken ice machine on at least 2 floors.

"2 star masquerading as a 3.5 star UGH RIP OFF " Read full review on TripAdvisor 9/8/2009 Vote

3. The ventilation system was broken upon my family arrival.

"Terrible Experience " Read full review on TripAdvisor 7/15/2009 Vote

4. The gym was very unkept- some of the weights were missing, the machines were old and one of them was broken without a sign.

"Pay a little extra and go somewhere else. " Read full review on TripAdvisor 6/9/2009 Vote

5. The elevators were not working correctly, lights were broken in the room, A/C was broken and took 8 hours to send someone up after we called, bed messy and dirty, someone else's body hair in towels, poor customer service, room service always went through to voice mail.

Read full review on MyTravelGuide 5/13/2009 Vote

6. Dirty, bad service, broken items (AC, lights, bed).

Read full review on MyTravelGuide 5/13/2009 Vote

7. The elevators were not working correctly, lights were broken in the room, A/C was broken and took 8 hours to send someone up after we called, bed messy and dirty, someone else's body hair in towels, poor customer service, room service always went through to voice mail.

Read full review on MyTravelGuide 5/13/2009 Vote

8. The clock was sort of broken and the phone was completely broken.

"Standard, nothing special downtown hotel " Read full review on TripAdvisor 4/27/2009 Vote

9. stayed here for 6 nightspaid 209 before tax for a room with 2 queen bedssome things in the room were nice: beds, mirrors, towelsbut the closet was broken and the room didn't smell that great after the first 2 days.

"okay. would not return though " Read full review on TripAdvisor 11/9/2008 Vote

10. Most of the lounge chairs were broken.

"Remodelled but forgot the pool " Read full review on TripAdvisor 9/3/2008 Vote