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Rank
46th
Out of 177

Sheraton Philadelphia Center City

Average Daily Rate: NA  
 
Hotel Class:
17TH AND RACE STREETS
Philadelphia, 19103 View map  
3-Star Hotel Rank: 26 of 57
Average review rating: 3.67
OpinionWell Value Index: NA
Traveler reviews analyzed: MyTravelGuide (712) , Travelocity (21) , TripAdvisor (355) , YahooTravel (30)
SAFE TO BOOK ? (0/5 issues found)
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Complaint
Appears in 46 comments. 
The following words were used in comments with Complaint:
busy (3)   clean (5)   complaints (47)   desk (4)   expectation (3)   hotel (9)   housekeeping (3)   never (3)   noise (2)   not (6)   offers (2)   rating (2)   reception (2)   room (9)   staff (4)   standard (2)   towel (3)   water (2)   wifi (2)   wireless (2)    
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1. I have stayed in so many high end (and that is what a 3 1/2 Star - 4 Star Hotel is supposed to be) hotels and have never had a complaint.
"WORST STAY IN PHILADELPHIA EVER! NOT A 3 1/2 STAR HOTEL!!!!!!! " Read full review on TripAdvisor   10/13/2010 Vote      
2. Some complaints though: why do you have to pay for wireless broadband for each 24hrs of your stay? why is there no business centre with free wifi?why was the shop closed for at last 30 mins during the day when we were seeking to buy some batteries for our camera (with no explanation or offer of assistance from the girls at the reception desk who stick to the script when you check in and are very courteous?why is the bottled water not replenished each day?Overall I would expect more from a Sheraton.
"Good location - but not best equipped " Read full review on TripAdvisor   9/3/2010 Vote      
3. Some complaints though: why do you have to pay for wireless broadband for each 24hrs of your stay? why is there no business centre with free wifi?why was the shop closed for at last 30 mins during the day when we were seeking to buy some batteries for our camera (with no explanation or offer of assistance from the girls at the reception desk who stick to the script when you check in and are very courteous?why is the bottled water not replenished each day?Overall I would expect more from a Sheraton.
"Good location - but not best equipped " Read full review on TripAdvisor   9/3/2010 Vote      
4. The only complaint would be the condition of the fitness room and pool.
"Just average " Read full review on TripAdvisor   8/28/2010 Vote      
5. Other than the staff person, our main complaints were the elevators and the noise in the hallways.
"Not the Best, Not the Worst " Read full review on TripAdvisor   7/11/2010 Vote      
6. Checkin was quick and easy, the concierge helpful, no complaints with our stay.
"It was fine, good deal. " Read full review on TripAdvisor   7/6/2010 Vote      
7. It just seems like standards have seriously dropped, and we are left with making complaints upon deaf ears, and I don't think our complaint was unreasonable.
"no heat in the middle of winter " Read full review on TripAdvisor   11/14/2009 Vote      
8. I have no complaints and I would definitely do it again.
"Fireworks In The Club Lounge. " Read full review on TripAdvisor   9/1/2009 Vote      
9. Overall, I would stay again for the 99 dollar rate- no complaints.
"Great for the price " Read full review on TripAdvisor   7/25/2009 Vote      
10. My only complaint was the A/C unit was loud and blows cold air on you in bed.
"Would stay here again. " Read full review on TripAdvisor   7/14/2009 Vote      
   
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