Capitol Hill Suites, Washington DC, Problem

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OpinionWell
Rank

22nd

Out of 279

Capitol Hill Suites	Average Price: $285 Check Rates

Hotel Class:

200 C Street SouthEast

Washington DC, 20003 View map

3-Star Hotel Rank: 12 of 58
Average review rating: 3.47

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , Travelocity (22) , TripAdvisor (312) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) avoid (5) bad (13) bed bugs (25) broken (4) complain (15) complaint (21) cope (4) cramped (4) damage (3) dated (3) difficult (5) dirty (10) disappoint (16) disgust (4) downside (4) dull (3) expensive (9) filthy (4) frustrated (5) gross (4) hard (12) hardly (4) hassle (4) horrible (4) inconvenient (3) issue (15) lack (7) loud (7) mistake (5) negative (7) noise (6) noisy (3) odor (2) outdated (4) peeling (5) poor (7) pricey (6) problem (40) rude (11) shock (4) slow (13) smell (10) stained (3) terrible (5) too small (4) uncomfortable (3) unfortunate (3) worn (4) worst (12)

Problem

Appears in 41 comments.

The following words were used in comments with Problem:
bathroom (2) bed (6) bug (3) desk (4) fresh (2) great (3) helpful (3) hotel (3) liked (2) night (3) not (11) park (2) phone (2) reservation (3) return (2) room (4) sheets (2) shower (2) significant (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We solved that problem by going to the front desk with any questions or concerns when he was not on duty.

"Perfect choice for us " Read full review on TripAdvisor 4/25/2012 Vote

2. However, the problems were with the tour company and not the front desk.

"Great stay in DC " Read full review on TripAdvisor 3/22/2012 Vote

3. I asked for an late check out, and was assured that wouldn't be a problem.

"Location is awesome. Service is not so awesome " Read full review on TripAdvisor 2/22/2012 Vote

4. I kept having problems with the TV sound going out and reported it multiple times.

"Location is awesome. Service is not so awesome " Read full review on TripAdvisor 2/22/2012 Vote

5. We had only one problem when staying there with noisy guests, nothing a grumpy, sleep-deprived father couldn't take care of ;)Overall it was a great experience.

"Great all around! " Read full review on TripAdvisor 2/12/2012 Vote

6. The WiFi was great -- we've had some problems with connectivity at other hotels, but it was great here.

"A wonderful place to stay! " Read full review on TripAdvisor 1/29/2012 Vote

7. A complaint to the Manager in the morning resulted in total apathy so clearly its a top down problem, One girl was delightful and helpful, Vending machines in the lobby rather common.

"Dreadful service " Read full review on TripAdvisor 12/24/2011 Vote

8. Parking was a problem but the FD helped us out to let us park in the loading zone for some time.

"Very pleasant stay at this hotel " Read full review on TripAdvisor 11/30/2011 Vote

9. The only continuing problem is the phone.

"Great option on Capitol HIll " Read full review on TripAdvisor 10/12/2011 Vote

10. Had mechanical problems with my room door - wouldn't open.

"Not the best choice in DC " Read full review on TripAdvisor 10/7/2011 Vote