Capitol Hill Suites, Washington DC, Lack

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OpinionWell
Rank

22nd

Out of 279

Capitol Hill Suites	Average Price: $285 Check Rates

Hotel Class:

200 C Street SouthEast

Washington DC, 20003 View map

3-Star Hotel Rank: 12 of 58
Average review rating: 3.47

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , Travelocity (22) , TripAdvisor (312) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (5) avoid (5) bad (13) bed bugs (25) broken (4) complain (15) complaint (21) cope (4) cramped (4) damage (3) dated (3) difficult (5) dirty (10) disappoint (16) disgust (4) downside (4) dull (3) expensive (9) filthy (4) frustrated (5) gross (4) hard (12) hardly (4) hassle (4) horrible (4) inconvenient (3) issue (15) lack (7) loud (7) mistake (5) negative (7) noise (6) noisy (3) odor (2) outdated (4) peeling (5) poor (7) pricey (6) problem (40) rude (11) shock (4) slow (13) smell (10) stained (3) terrible (5) too small (4) uncomfortable (3) unfortunate (3) worn (4) worst (12)

Lack	Appears in 9 comments.

The following words were used in comments with Lack:
housekeeping (2) lacking (9) management (2) not (3) poor (2) service (2) staff (2) train (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. CON:Nobody was concerned about lack of housekeeping service.

"Just OK - Won't stay again though. " Read full review on TripAdvisor 5/22/2012 Vote

2. The only thing I disliked was the lack of free parking.

"Near perfect .....great room and very helpful staff " Read full review on TripAdvisor 5/18/2012 Vote

3. I hope that you value customer service enough to take responsibility for this lack of communication on the part of your hotel staff.

"Rude service doesn't make up for the great location. " Read full review on TripAdvisor 1/19/2011 Vote

4. There was an obvious lack of concern.

"Rude service doesn't make up for the great location. " Read full review on TripAdvisor 1/19/2011 Vote

5. Not sure what other reviews meant about lack of restaurants in area.

"Great location and hotel " Read full review on Travelocity 8/1/2009 Vote

6. Not only were these findings totally unacceptable and demonstrative of a gross lack of attention to detail, they are the mark of very poor management that does not train its housekeeping staff effectively.

"Never again! " Read full review on TripAdvisor 4/16/2009 Vote

7. I can only assume that there is a lack of training and poor management.

"Most Unprofessional Staff " Read full review on TripAdvisor 9/1/2008 Vote

8. Big problem for us was lack of shops.

"Is the heating is on " Read full review on TripAdvisor 10/26/2006 Vote

9. Overall I would stay there again unless I intended to do a lot of online work, in which case the lack of Internet access in the room would be an inconvenience.

"Plenty of Good Features " Read full review on TripAdvisor 7/18/2006 Vote