Capitol Hill Suites, Washington DC, Poor

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OpinionWell
Rank

22nd

Out of 279

Capitol Hill Suites	Average Price: $285 Check Rates

Hotel Class:

200 C Street SouthEast

Washington DC, 20003 View map

3-Star Hotel Rank: 12 of 58
Average review rating: 3.47

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , Travelocity (22) , TripAdvisor (312) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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annoy (5) avoid (5) bad (13) bed bugs (25) broken (4) complain (15) complaint (21) cope (4) cramped (4) damage (3) dated (3) difficult (5) dirty (10) disappoint (16) disgust (4) downside (4) dull (3) expensive (9) filthy (4) frustrated (5) gross (4) hard (12) hardly (4) hassle (4) horrible (4) inconvenient (3) issue (15) lack (7) loud (7) mistake (5) negative (7) noise (6) noisy (3) odor (2) outdated (4) peeling (5) poor (7) pricey (6) problem (40) rude (11) shock (4) slow (13) smell (10) stained (3) terrible (5) too small (4) uncomfortable (3) unfortunate (3) worn (4) worst (12)

Poor	Appears in 8 comments.

The following words were used in comments with Poor:
housekeeping (2) lacking (2) management (3) not (3) reservation (2) staff (3) train (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He refused to honor our reservation even though the mistake was made on the part of the hotel - poor customer service in my opinion.

"Disappointing " Read full review on TripAdvisor 7/27/2011 Vote

2. I read some of the reviews about poor front desk staff.

"Good Deal " Read full review on TripAdvisor 10/5/2009 Vote

3. Convenient location, poor elevators and housekeeping not so great.

"Housekeeping not so great " Read full review on Travelocity 5/1/2009 Vote

4. Again, poor management is to blame for forcing staff to work and paying guests to eat in cramped, overcrowded conditions.

"Never again! " Read full review on TripAdvisor 4/16/2009 Vote

5. Not only were these findings totally unacceptable and demonstrative of a gross lack of attention to detail, they are the mark of very poor management that does not train its housekeeping staff effectively.

"Never again! " Read full review on TripAdvisor 4/16/2009 Vote

6. I can only assume that there is a lack of training and poor management.

"Most Unprofessional Staff " Read full review on TripAdvisor 9/1/2008 Vote

7. The parking situation is poor.

"Most Unprofessional Staff " Read full review on TripAdvisor 9/1/2008 Vote

8. If you don`t mind a worn building with a poor view from the windows and some issues w` AC, make reservation.

"If you`re not to picky it;s a great place!! " Read full review on TripAdvisor 4/11/2006 Vote