Hilton Washington Dc, Washington DC, Complain

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Rank

13th

Out of 279

Hilton Washington Dc	Average Price: $289 Check Rates

Hotel Class:

815 14th Street NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 8 of 58
Average review rating: 3.94

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (97) , Travelocity (36) , TripAdvisor (498) , YahooTravel (73)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (3) annoy (8) avoid (4) bad (32) bed bugs (10) big deal (4) broken (7) bug (3) chipped (6) complain (14) complaint (30) cramped (5) dated (3) difficult (5) disappoint (23) disturbing (5) downside (8) dull (11) expensive (40) hard (23) hardly (4) hassle (4) horrible (10) inconvenient (8) issue (26) lack (8) loud (25) mess (5) mistake (3) negative (9) noise (60) noisy (39) overpriced (8) poor (6) pricey (20) problem (34) ridiculous (5) rock (4) rude (5) sadly (3) slow (11) smell (18) terrible (3) tiny (8) too small (4) unbearable (4) uncomfortable (9) unfortunate (6) worst (4) wrong (6)

Complain

Appears in 20 comments.

The following words were used in comments with Complain:
credit (2) desk (4) good (2) guest (2) hotel (2) need (2) night (2) room (6) service (2) smell (3) street (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I complained I was advised that they smell was also downstairs but the doors were being held open to get the smell out.

"was nowhere near as good as it should have been. " Read full review on TripAdvisor 4/13/2012 Vote

2. When I brought this up to the front desk attendant (which I have complained about a meal before), he shrugged it off and simply stated that he liked it.

"Stay somewhere else " Read full review on TripAdvisor 1/28/2012 Vote

3. I stayed for 4 night and cannot complain about anything.

"Another great stay " Read full review on TripAdvisor 3/31/2011 Vote

4. The next morning we complained and were promptly moved to another room with no problems at all.

"Problems were corrected " Read full review on Expedia 2/23/2010 Vote

5. There isn't even one little thing to complain about regarding my stay at this hotel Aug.

"Don't stay anywhere else but here! " Read full review on TripAdvisor 8/11/2009 Vote

6. In fact, they complained that it took me too long to load my own bags.

"There must be better places to stay in the area...... " Read full review on TripAdvisor 5/5/2009 Vote

7. To their credit, they reversed that decision after I went downstairs and complained to the front desk.

"Won't be going back. " Read full review on YahooTravel 4/30/2009 Vote

8. It didn't bother me enough to complain, but it was pretty annoying.

"Hilton Washington and Towers " Read full review on YahooTravel 4/7/2008 Vote

9. They did remove it from my bill when I complained.

"We`ll be back! " Read full review on TripAdvisor 3/28/2008 Vote

10. Now, the previous reviewer complains about the valet service .

"Great location, great service, great rate ... great hotel " Read full review on TripAdvisor 8/20/2007 Vote