Omni Philadelphia, Philadelphia, Staff

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Rank

6th

Out of 177

Omni Philadelphia	Average Price: $256 Check Rates

Hotel Class:

401 Chestnut Street

Philadelphia, 19106 View map

4-Star Hotel Rank: 4 of 18
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (55) bathroom (65) bed (112) bill (16) breakfast (108) brunch (12) check in (67) check out (14) complimentary (23) concierge (46) cost (18) deal (31) decor (18) dinner (38) fitness center (12) food (52) front desk (78) gym (20) hot tub (11) hotel (626) housekeeping (32) lobby (60) location (293) lunch (13) manager (16) money (13) parking (73) pillow (16) pool (78) price (62) rate (36) recommend (54) restaurant (135) room (636) room service (35) service (147) sheets (11) shower (34) spa (56) staff (234) street (98) suite (10) towel (16) valet (70) valet parking (44) value (15) view (82) walk (109) wireless (22)

Staff Traveler Insight - Friendly Staff

Appears in 234 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (9) clean (18) concierge (11) desk (21) extremely (9) friendly (78) great (23) helpful (80) hotel (57) lobby (9) location (21) nice (27) night (10) pleasant (13) professional (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff were very friendly and the views from our room were spectacular.

"Great place to stay in Philadelphia " Read full review on TripAdvisor 5/13/2012 Vote

2. The staff was very friendly, helpful and prompt also.

"Nice surprise " Read full review on TripAdvisor 5/10/2012 Vote

3. The staff was friendly and helpful.

"Excellent Location and Great Hotel " Read full review on TripAdvisor 4/23/2012 Vote

4. Breakfast in Azalies was very well done with great selections for every palette some say it is expensive but the food, service and very personable staff make it a great overall experience.

"Great hotel for History & Flyers Hockey " Read full review on TripAdvisor 4/16/2012 Vote

5. The staff is very friendly and extremely helpful.

"Great hotel for History & Flyers Hockey " Read full review on TripAdvisor 4/16/2012 Vote

6. Staff were friendly and attentive.

"Great hotel in a great location " Read full review on TripAdvisor 4/5/2012 Vote

7. Friendly staff.

"Great location, average room " Read full review on TripAdvisor 4/5/2012 Vote

8. Overall, the staff (aside from the doormen) came across as pretty disinterested in being helpful.

"Not up to par with typical Omni Standards " Read full review on TripAdvisor 3/18/2012 Vote

9. Wonderful, accomodating staff, nice rooms and fitness center, good breakfast and excellent location.

"Still great " Read full review on TripAdvisor 3/17/2012 Vote

10. I had a little trouble with the room key card not working, but the staff were always quite helpful and did get teh problem fixed.

"Great Location " Read full review on TripAdvisor 3/10/2012 Vote