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Rank
6th
Out of 177

Omni Philadelphia

Average Price: $256  
 
Hotel Class:
401 Chestnut Street
Philadelphia, 19106 View map  
4-Star Hotel Rank: 4 of 18
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Bill
Appears in 16 comments. 
The following words were used in comments with Bill:
 
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1. You can come and go as you please with valet, with just a daily fee on your bill.
"Beautiful, clean and accommodating " Read full review on TripAdvisor   8/19/2011 Vote      
2. He immediately apologized and applied a credit to my room charges to compensate me for the cost of a replacement ticket, and apologized again when I visited the front desk on my way out, giving me an updated bill and his business card.
"Prime location and outstanding customer service " Read full review on TripAdvisor   7/27/2011 Vote      
3. The first night there, we stopped for a cocktail after dinner and asked the bartender to put the drinks our our room bill.
"Great location...unfriendly staff " Read full review on TripAdvisor   7/9/2011 Vote      
4. I chose to settle my bill in full at the time of check out.
"Good location, helpful staff, clean rooms " Read full review on TripAdvisor   3/30/2011 Vote      
5. Kudos to their accounting staff for not double billing me as is so common in many hotels.
"Good location, helpful staff, clean rooms " Read full review on TripAdvisor   3/30/2011 Vote      
6. I informed the manager of my frustration with this and she immediately offered to waive the valet charges of my bill.
"Incredible location!!! " Read full review on TripAdvisor   12/29/2010 Vote      
7. They didn't include the valet charge on our bill, so I pointed that out and then they added it.
"Perfect location for visiting the old town attractions! " Read full review on TripAdvisor   9/16/2010 Vote      
8. They didn't include the valet charge on our bill, so I pointed that out and then they added it.
"Perfect location for visiting the old town attractions! " Read full review on TripAdvisor   9/16/2010 Vote      
9. For one hotel to mistakenly bill me for valet parking can be forgiven but for both Omni hotels to make the same mistake in three days is inexcusable.
"Be Careful when Booking the Package Deals with Omni " Read full review on TripAdvisor   7/16/2009 Vote      
10. The morning of check out, I have a bill under my door for $40 in local telephone charges.
"Beautiful Place, Nasty Attitude " Read full review on TripAdvisor   3/4/2009 Vote      
   
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