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Rank
6th
Out of 177

Omni Philadelphia

Average Price: $256  
 
Hotel Class:
401 Chestnut Street
Philadelphia, 19106 View map  
4-Star Hotel Rank: 4 of 18
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: YahooTravel (10) , BedBugRegistry (1) , MyTravelGuide (125) , TripAdvisor (405) , Expedia (42)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Pillow
Appears in 15 comments. 
100% wrote positive comments about pillow
The following words were used in comments with Pillow:
clean (3)   coffee (2)   comfortable (2)   extra (2)   floor (2)   friendly (2)   great (2)   hotel (2)   location (2)   pleasant (2)    
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1. The bed was very comfortable, but the pillows and 'dressing' did not strike me as 4-star.
"Classic Hotel, Great Location But Needs Some Updating " Read full review on TripAdvisor   10/12/2011 Vote      
2. Beds and pillows were very comfortable and all seemed well taken care of.
"Delightful stay " Read full review on TripAdvisor   8/24/2011 Vote      
3. Great Pillows( came with 1 long neck pillow)Beautiful furniture( the chairs were great).
"5 star look , 3 star value. " Read full review on TripAdvisor   6/25/2011 Vote      
4. Very nice pillows.
"Best staff I have ever met at any hotel, helped us out with everything " Read full review on TripAdvisor   6/13/2011 Vote      
5. Our room was outstanding and clean, and the staff went out of their way to meet our requests for new pillows, a fresh duvet (did I mention I am very picky) to heating up water for us, and delivering the kids milk and cookes before bedtime.
"Came away very satisfied with no complaints. " Read full review on TripAdvisor   5/30/2011 Vote      
6. extra pillows in closet felt like I was sleeping on a bunch of rolled up socks in a bag.
"Not impressed " Read full review on TripAdvisor   11/23/2008 Vote      
7. if it wasn't the bellman trying to hustle my wife along with another cab driver where they have a special relationship with or waiting 2hours for pillows or the overflowing toliet from above our room or replacing the drywall nextdoor or the family with the teenage daughter screaming bloody murder or the manager hanging up on me when I complained.
"Holy beep " Read full review on TripAdvisor   11/28/2011 Vote      
8. Also, they didn't replenish the coffee each day, there was stagnent water in the ice bucket when we arrived, they left pillows on the floor after making up the bed, and I accidently broke a coffee cup which they never replaced.
"Great location...unfriendly staff " Read full review on TripAdvisor   7/9/2011 Vote      
9. Very thin mattress, poorly fitting sheets, frayed blanket, and I was not given a pillow.
"Reserved Two Beds, but Got One Bed and a Pull Out Couch " Read full review on TripAdvisor   6/27/2011 Vote      
10. When we called housekeeping for extra pillow it was there in minutes.
"Great value, very clean! " Read full review on TripAdvisor   1/30/2011 Vote      
   
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