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OpinionWell
Rank
6th
Out of 177

Omni Philadelphia

Average Price: $256  
 
Hotel Class:
401 Chestnut Street
Philadelphia, 19106 View map  
4-Star Hotel Rank: 4 of 18
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 78 comments. 
84% wrote positive comments about front desk
The following words were used in comments with Front desk:
excellent (5)   friendly (8)   great (5)   guest (5)   helpful (5)   hotel (8)   housekeeping (4)   management (6)   most (4)   nice (7)   professional (5)    
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1. No concierge, but the front desk said they could help.
"aware of their shortcomings " Read full review on TripAdvisor   5/14/2012 Vote      
2. Very nice people at the front desk, the guys at the door were sweet and kind to my child.
"Great hotel " Read full review on TripAdvisor   5/3/2012 Vote      
3. The service, especially the front desk was outstanding.
"Affordable Luxury " Read full review on TripAdvisor   3/3/2012 Vote      
4. From the bellhop to the front desk, the staff was professional, courteous and willing to help.
"Outstanding customer service -- Great location " Read full review on TripAdvisor   11/27/2011 Vote      
5. Our room was not ready, but the very competent, polite, friendly front desk staff had our luggage taken care off and promised to call us as soon as the room was ready.
"Gracious hotel with very competent staff " Read full review on TripAdvisor   11/23/2011 Vote      
6. from the valet service to the buffet breakfast, from the front desk to the lovely comfortable room and fabulously comfortable bed, this is an excellent choice.
"super friendly service, very hospitable; spacious comfortable room " Read full review on TripAdvisor   11/8/2011 Vote      
7. The front desk staff were welcoming and check in couldn't have been easier or quicker.
"Nice hotel, great location " Read full review on TripAdvisor   7/29/2011 Vote      
8. Front desk was nice.
"5 star look , 3 star value. " Read full review on TripAdvisor   6/25/2011 Vote      
9. The front desk staff is very friendly and I will most likely stay here on my next trip back to Philly.
"Love the location...perfect!! " Read full review on TripAdvisor   10/8/2010 Vote      
10. From the charming valet parking attendant that greeted us upon our arrival in front of the hotel, to the friendly bell hops and front desk workers, all were wonderful.
"Loved the location, and loved the staff. GREAT service. " Read full review on TripAdvisor   8/11/2010 Vote      
   
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