Omni Philadelphia, Philadelphia, Manager

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Rank

6th

Out of 177

Omni Philadelphia	Average Price: $256 Check Rates

Hotel Class:

401 Chestnut Street

Philadelphia, 19106 View map

4-Star Hotel Rank: 4 of 18
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 16 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:

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1. Managers Colin Harvey and Michael Tien did an excellent job of overseeing our event.

"OMNI HOTEL AT INDEPENDENCE SQUARE, A FABULOUS REHEARSAL DINNER SITE " Read full review on TripAdvisor 11/8/2011 Vote

2. Kevin at the front desk and the night manager were very helpful and friendly.

"Loved our stay at the Omni " Read full review on TripAdvisor 7/9/2007 Vote

3. And then the information the desk clerk/manager gave me about the buses in the city and the price for seniors turned out to be erroneous.

"aware of their shortcomings " Read full review on TripAdvisor 5/14/2012 Vote

4. Sadly they did not honor our contract and failed to tell us this until several weeks after it was signed by both the catering manager and us.

"OMNI HOTEL AT INDEPENDENCE SQUARE, A FABULOUS REHEARSAL DINNER SITE " Read full review on TripAdvisor 11/8/2011 Vote

5. Most notably - on my departure date, I could not find my Amtrak ticket; I called the front desk and spoke to the manager, Jim, and explained that I thought housekeeping must have thrown it out when they cleaned my room.

"Prime location and outstanding customer service " Read full review on TripAdvisor 7/27/2011 Vote

6. The Manager, on-site, Mr.

"Everything was Perfect " Read full review on TripAdvisor 9/21/2010 Vote

7. The Manager, on-site, Mr.

"Everything was Perfect " Read full review on TripAdvisor 9/21/2010 Vote

8. No action was taken till very late, nor did the manager apologize to us.

"Bed Bugs and Damp Carpets and Unresponsive Service " Read full review on TripAdvisor 7/14/2010 Vote

9. The front desk clerk noted my issue, and said she'd talk to the manager.

"Bed Bugs and Damp Carpets and Unresponsive Service " Read full review on TripAdvisor 7/14/2010 Vote

10. She was not the General Manager of the place, as he does not work weekends or something.

"Horrible Customer Service if Problem Arises " Read full review on TripAdvisor 2/22/2009 Vote