Omni Philadelphia, Philadelphia, Housekeeping

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OpinionWell
Rank

6th

Out of 177

Omni Philadelphia	Average Price: $256 Check Rates

Hotel Class:

401 Chestnut Street

Philadelphia, 19106 View map

4-Star Hotel Rank: 4 of 18
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 32 comments.

100% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (2) coffee (4) desk (6) excellent (2) guest (2) iron (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Housekeeping was excellent.

"Home away from home! Perfect stay near historical sights! " Read full review on TripAdvisor 9/26/2011 Vote

2. I discovered that the iron in my room was broken, and I requested another one; within 5 minutes a gentleman from housekeeping was at my door with a new iron and apologies for the inconvenience.

"Prime location and outstanding customer service " Read full review on TripAdvisor 7/27/2011 Vote

3. Rex from housekeeping was friendly, personable, and extremely helpful in setting up a pull out couch bed for us.

"Loved the location, and loved the staff. GREAT service. " Read full review on TripAdvisor 8/11/2010 Vote

4. We were very impressed with the staff at Omni, from the desk clerks, bellmen, housekeeping, even to the doorman we felt well cared for and appreciated.

"Exceeded Expectations " Read full review on TripAdvisor 4/17/2010 Vote

5. Housekeeping tried to clean up but they were unsuccessful.

"Staff courteous but bathroom filthy " Read full review on TripAdvisor 3/4/2010 Vote

6. First, just like someone else mentioned, housekeeping leaves a lot to be desired.

"Have to agree with the previous "just okay" " Read full review on TripAdvisor 1/13/2010 Vote

7. Nothing really wrong, just rather dated and dull, though the housekeeping was excellent.

"Pleasant Hotel " Read full review on TripAdvisor 7/14/2008 Vote

8. The housekeeping person was awesome.

"Great Price, Location and Service...Nasty Room! " Read full review on TripAdvisor 1/22/2008 Vote

9. no housekeeping service.

"Holy beep " Read full review on TripAdvisor 11/28/2011 Vote

10. I called Housekeeping, who apologized and assured me they would send some towels up ASAP.

"They get most things very right, but a couple of things wrong... " Read full review on TripAdvisor 11/27/2011 Vote