Omni Philadelphia, Philadelphia, Service

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Rank

6th

Out of 177

Omni Philadelphia	Average Price: $256 Check Rates

Hotel Class:

401 Chestnut Street

Philadelphia, 19106 View map

4-Star Hotel Rank: 4 of 18
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (55) bathroom (65) bed (112) bill (16) breakfast (108) brunch (12) check in (67) check out (14) complimentary (23) concierge (46) cost (18) deal (31) decor (18) dinner (38) fitness center (12) food (52) front desk (78) gym (20) hot tub (11) hotel (626) housekeeping (32) lobby (60) location (293) lunch (13) manager (16) money (13) parking (73) pillow (16) pool (78) price (62) rate (36) recommend (54) restaurant (135) room (636) room service (35) service (147) sheets (11) shower (34) spa (56) staff (234) street (98) suite (10) towel (16) valet (70) valet parking (44) value (15) view (82) walk (109) wireless (22)

Service

Appears in 147 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
excellent (18) expectation (9) friendly (9) good (15) great (30) hotel (40) location (19) most (6) need (6) nice (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was awesome too.

"Best location to see everything! " Read full review on TripAdvisor 3/21/2012 Vote

2. very nice updated room, great service, old cramped lobby.

"very slow wifi, if you need internet access don't stay here " Read full review on TripAdvisor 3/19/2012 Vote

3. If you are heading for Philadelphia for business or pleasure and you like extremely reasonable pricing, a European flair and top notch service in a great location, then head for the Omni Hotel at Independence Park.

"George Washington would have stayed here " Read full review on TripAdvisor 3/9/2012 Vote

4. Service was wonderful, offers to turn down our bedding, cheerful doormen, and attentive service in the lobby area.

"Hign School Trip " Read full review on TripAdvisor 3/6/2012 Vote

5. The service, especially the front desk was outstanding.

"Affordable Luxury " Read full review on TripAdvisor 3/3/2012 Vote

6. Excellent location (right next to historical sites) / service is very good / hotel is clean and rooms are nice - can't go wrong staying at this hotel.

"Excellent hotel " Read full review on TripAdvisor 12/19/2011 Vote

7. Service is lovely and flawless.

"They get most things very right, but a couple of things wrong... " Read full review on TripAdvisor 11/27/2011 Vote

8. Nice service by valet and front desk.

"Elegant , and convenient location " Read full review on TripAdvisor 11/6/2011 Vote

9. While I did not purchase any of the spa services, it seemed nice and relaxing.

"Classic Hotel, Great Location But Needs Some Updating " Read full review on TripAdvisor 10/12/2011 Vote

10. The location is terrific, and the service is very good, but the building is starting to feel run down.

"Did not meet expectations " Read full review on TripAdvisor 9/17/2011 Vote